Dispatcher - FT - 3 PM to 11 PM
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Monitor and dispatch internal emergency response to all Kansas Standardized Emergency Codes integrated with Life and Facility Safety alarms.
- Provide and disseminate information and maintain departmental records. Work closely with 911 dispatches during emergency situations.
- Perform as Communication Center during Hospital Incident Command System activation for internal or external disasters such as Mass Casualty or Severe Weather situations
- Receive after hours calls and route appropriately as directed.
- Demonstrate proficient and efficient receipt and relay of communications via mastery of switchboard, public address systems, written, oral, and electronic communications.
- Utilizes Hutchinson Regional on-call systems in an efficient and accurate manner including the interpretation of practice and departmental schedules, demonstrating conformity with Telecommunications protocols for contacting staff.
- Act in accordance with the established mission, vision, and values.
- Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
- Maintain effective communication and professional working relationships with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public.
General Responsibilities:
Perform other duties as assigned.
People Management Responsibilities:
Does this position have people management responsibilities?:
☐ Yes 🗷 No
“Yes” indicates that this position entails overseeing and guiding team members, encompassing employment decisions and/or suggestions, as well as conducting formal performance assessments.
"No" indicates that this position does not involve managing team members.
Minimum Qualifications:
Required Education and Experience
- none
Required License/Certifications/Registrations
- none
Preferred Qualifications:
Preferred Education and Experience
- Associate’s Degree or higher in communications or related field.
- Previous switchboard or dispatching experience.
- One-year office or healthcare employment.
Preferred License/Certifications/Registrations
- none
Knowledge, Skills, and Abilities:
- Active listener of transmissions of various types of communication messages (written, oral, and electronic communications).
- Strong background in customer service.
- Moderate computer level skill.
- Keyboarding skills.
- Demonstrated ability to communicate effectively.
- Knowledge of medical terminology.
- Microsoft Office software program utilization (Excel, Word)
Physical Requirements:
With or without accommodation.
- Sedentary Work: Occasionally exerting up to 10 lbs - frequently exerting up to 5 lbs. Less than 10% of the day may be standing or walking.
We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.
Average salary estimate
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