Account Manager

Description

Overview

Join the team at Hill Bros. Logistics, Inc. (HBL) as a full-time Account Manager, and play a key role in driving revenue growth and expanding our customer base through strategic partnerships. We're looking for a motivated self-starter — someone who thrives in a fast-paced environment, builds meaningful client relationships, and brings energy and initiative to the table.

At Hill Bros, our purpose is simple yet powerful:  “Building relationships while developing opportunities mile after mile.”

We value team members who are relentless, adaptable, team-oriented, and powered by a “we, not me” mindset — with a strong will to win.

What You'll Do

• Prospect and grow new business accounts through research, warm leads, and strategic outreach.

• Build trust with clients using a consultative sales approach that uncovers pain points and delivers tailored solutions.

• Develop and maintain operating procedures to ensure clear expectations and seamless execution.

• Partner with operations and internal teams to secure capacity, resolve issues, and deliver timely, high-quality service.

• Enter and manage customer data using TMW and CRM systems; generate insights and reports for internal use.

• Assist in pricing strategies and bid submissions to help secure new opportunities.

• Serve as the main point of contact for your customers—handling communications, solving problems, and providing outstanding service.

• Ensure shipments are executed to standard while exceeding both customer and carrier expectations.

Requirements

What We're Looking For

Accountabilities:

• Drive consistent, month-over-month revenue growth.

• Manage and expand assigned accounts while pursuing new opportunities.

• Deliver weekly performance reports and maintain accurate CRM documentation.

• Monitor market trends and proactively present strategic solutions.

• Follow through with precision on all customer interactions.

• Collaborate cross-functionally to ensure seamless customer experiences.

Key Competencies:

• Decisive and accountable

• Self-motivated with a strong sense of ownership

• Strong relationship-builder and influencer

• Customer-first mindset and solutions-oriented

• Clear communicator and team collaborator

• Adaptable, reliable, and detail-driven

• Professional, ethical, and committed to quality

• Excellent time management and prioritization skills

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What You Bring

• Proficiency in Microsoft Word and Excel

• Excellent verbal and written communication

• Ability to succeed in a fast-paced, high-pressure environment

• Bachelor’s degree in a related field is preferred (or a proven track record in a similar role)

• Experience in logistics or supply chain is a plus

• Background in team-oriented environments (e.g., athletics, military, group projects)

• Familiarity with TMW Innovative and CRM platforms is helpful but not required

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Why Join HBL?

At Hill Bros Logistics, Inc., you're more than just a job title — you're a key part of a team driven by service, strategy, and strong relationships. We work with purpose, support each other, and strive for results that matter. If you're ready to take ownership of your success and make a real impact, we want to hear from you.

• Performance-Driven Rewards: Earn more when the team wins — our VP-led incentive pool is directly tied to collective performance and results.

• Collaborative Culture: Thrive in a team-first environment built on growth, respect, and shared success.

• Meaningful Impact: Your voice is heard, your ideas matter, and your work creates real value every day.

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Ready to Apply?

Submit your resume today — and let’s build something great, together.