Product Consultant - job 1 of 3

Company :

Job Description : 

JOB SUMMARY

Highmark is seeking a Product Consultant to provide end-to-end product administration, ensuring both current and new products are set up for success. If you have a knack for technical setups and a passion for enhancing operational efficiencies, this could be the perfect opportunity for you.

Direct all phases of product- related strategic and non-strategic projects, product development and distribution within the assigned product line. Provide oversight on several interrelated products on the total process/design from product inception through administration and market implementation. Responsible for coordination of all aspects of product management including regulatory compliance, legal considerations, operations, communications, marketing, etc. across the entire organization. This position also oversees business and system integration. Directs product strategy and ensure the product activities are aligned with product vision and corporate strategy. Products and programs may include but are not limited to medical, pharmacy, clinically based, and wellness and prevention offerings, and non-medical based offerings. Manage initiatives involving internal and external constituents (e.g. vendors, IDN, providers, diversified services) as necessary to ensure successful delivery of new products and programs from ideation through launch. Provides subject matter expertise to the department and enterprise as required.

ESSENTIAL RESPONSIBILITIES

• Perform research on projects and manage and lead projects to successfully meet business objectives.  May manage all size projects (small, medium, large, enterprise)

• Prepare detailed design specifications, coordinate and oversee implementation of new products and changes to existing products.

• Identify needs to develop new and innovative products, perform appropriate research/analyses, and evaluate feasibility of the administration and implementation of product.   

• Monitor product performance and make product design changes where appropriate.  Provide direction and guidance to ensure consistent understanding and implementation of specifications.

• Provide business training on existing products as well as training on product changes.  Provide subject matter expertise and consultation for product management.

• Review all campaigns and initiatives and make appropriate recommendations for improvement.

• Provide Subject Matter Expertise consultation for product management.

• Other duties as assigned or requested.

EDUCATION

Minimum

• Bachelor's degree in Business, Marketing, Finance, or Healthcare Administration or relevant experience and/or education as determined by the company in lieu of bachelor’s degree

Preferred

• Master's Degree

EXPERIENCE

Minimum

• 5 years of relevant, progressive experience in healthcare, health insurance, strategy, and/or product management and development

Preferred

• None

LICENSES/CERTIFICATIONS

Required

• None

Preferred

• None

SKILLS

• Advanced analytic skills consisting of business analysis experience

• Experience with Microsoft Office products.

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

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