Regional Sales Manager

Position Summary:
The Regional Sales Manager is responsible for expanding Coperion’s market share related to service products within the specified regions/accounts. Success will be measured through customer satisfaction and achievement of predefined sales targets. This role plays a key part in strengthening customer relationships, identifying new sales opportunities, and ensuring the company’s service offerings meet evolving customer needs.

***Must be able/willing to travel frequently within the US 30%+***

Work You’ll Do:

Sales:

• Meet and exceed annual sales and margin targets for assigned regions and accounts.

• Develop strategic plans to maximize sales of service products, including spare parts, upgrades, long-term maintenance, field service, process consulting, refurbishment, and modernization.

• Collaborate closely with customers to identify their needs, prepare and review quotations, and follow up according to departmental guidelines.

• Monitor the status of all open sales orders, ensuring timely delivery and customer satisfaction.

• Maintain regular communication with accounts, managing field service issues, upgrades, and expansion opportunities.

• Work with the team to improve the quality of standard service quotations and corresponding communications.

• Monitor market activity, customer feedback, and competitor activity—documenting insights to inform strategic actions.

• Develop and execute strategies to regain lost market share in assigned accounts.

Service:

• Coordinate with sales, engineering, process, and field service teams to align solutions with customer needs, providing a consistent point of contact.

• Assume responsibility for each piece of equipment within your assigned area, ensuring ongoing support and optimal performance.

• Maintain accurate data regarding the status of all equipment at customer locations.

• Continuously work to improve the overall service level and customer experience for assigned accounts.

• Travel approximately 30% or as needed to visit customers, support installations, and conduct service activities.

Team:

• You will be a key member of the Performance Materials Business Unit at Coperion. Collaborating closely with cross-functional teams including sales, service, engineering, and production, your role will drive customer satisfaction, strengthen market positioning, and foster long-term relationships that support Coperion’s global process solutions.

Basic Qualifications:

• College degree (Associate or Bachelor’s).

• 5+ years of experience in engineering, service, or sales within related industrial equipment or process industries.

• Ability to interpret engineering reports, technical documentation, and operating manuals.

• Skilled in developing clear, concise correspondence—including service agreements, proposals, and technical studies.

• Proficiency with Microsoft Word, Excel, and PowerPoint.

• Familiarity with SAP, QAD, or similar ERP systems is a plus.

• Strong problem-solving and data analysis capabilities.

• Ability to work independently, develop customer relationships, and perform market research.

Preferred Qualifications:

• Mechanical or Chemical Engineering degree preferred.

• Proven experience in industrial or process equipment sales, service, or engineering support.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to manage multiple accounts and prioritize effectively.

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Who we are: 

Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com .  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".