Customer Service Expert (Remote, Contract) - job 1 of 2
Skills
- Proven client relationship management
- Strong communication and interpersonal skills
- Attention to detail and effective priority management
- Empathy and proactive problem solving
Responsibilities
- Build and maintain strong, long-lasting client relationships
- Ensure timely and successful delivery of solutions based on client needs
- Communicate progress of initiatives to internal and external stakeholders
- Identify and grow opportunities in collaboration with sales teams
- Assist with challenging client requests and issue escalations
- Provide administrative and operational support including data entry and scheduling
Benefits
- Supportive and inclusive team environment
- Professional growth opportunities
- Meaningful and varied work experiences
- Recognition and value for contributions
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