Workday Software Administrator

Position Summary:

We are seeking a technically proficient Workday Software Administrator to join our IT department and take ownership of the configuration, integration, and administration of our Workday HCM environment. This role will focus on system-level functionality including integrations, access control, and user account management, with additional responsibilities in supporting HR and payroll operations. The ideal candidate will have hands-on experience with Workday administration, strong knowledge of enterprise system integrations, and the ability to act as a technical liaison between IT and HR.

Key Responsibilities:

System & Integration Management

• Administer and maintain key Workday integrations, including:
  • DOMO interface (data and analytics reporting)
  • Tekion interface (automotive enterprise platform)
  • Benefits
• Monitor, troubleshoot, and resolve integration issues using Workday Studio, EIB, or Core Connectors.
• Partner with HR and external vendors to ensure data flows and system performance meet business needs.

Authentication & Security Management

• Manage Workday authentication settings including password policies, SSO (Single Sign-On), and Multi-Factor Authentication (MFA).
• Maintain security roles, domain permissions, and business process security policies to protect sensitive data.
• Conduct regular security audits and participate in compliance initiatives related to Workday access and usage.

User & Account Administration

• Oversee Workday user provisioning and deprovisioning processes.
• Manage role-based access controls and organizational structures within Workday.
• Ensure accurate account lifecycle management in coordination with HR and IT operations.

Cross-Functional Support & Business Continuity

• Provide technical backup for HR Director and Payroll, including support during payroll runs and HR process execution.
• Participate in testing and rollout of Workday feature releases and configuration changes.
• Coordinate with IT infrastructure and application teams to ensure uptime, performance, and backup/recovery processes are in place for Workday.

Documentation & Training

• Develop and maintain technical documentation for integrations, configurations, and standard operating procedures.
• Support IT-led training efforts by preparing user guides and offering technical expertise to HR and other business units.
• Maintain a runbook for key Workday support and recovery tasks.

Qualifications:

Required:

• 3+ years of experience in Workday system administration or a similar enterprise HRIS role.
• Strong understanding of Workday integrations and tools (e.g., EIB, Studio, Core Connectors).
• Proven experience managing authentication, user access, and data security in an enterprise environment.
• Solid troubleshooting and system monitoring skills.

Preferred:

• Experience with third-party tools
• Background in IT system administration or enterprise application support.
• Familiarity with HR and payroll processes is a plus but not required.

Soft Skills:

• Strong analytical and technical problem-solving abilities.
• Excellent documentation and communication skills.
• Ability to work independently and collaboratively across technical and non-technical teams.
• Detail-oriented with a focus on operational excellence and data integrity.