Client Support Specialist, Administrative Assistant
Description
King Risk Partners is seeking a Client Support Specialist/Administrative Assistant to join our team in Medford MA. Part-Time
- Monday - Friday 9AM to 2PM
Awards and Recognition:
- King Insurance Partners has been recognized as a top 100 US Insurance Broker.
- Top Performing Best Practices Agency in the nation, by revenue size.
Requirements
- A willingness to “take the next step” to anticipate and meet the client’s needs.
- A natural curiosity and desire to learn and grow professionally.
- Become familiar with company insurance products.
- Great guests and answer phones.
- Sort and distribute mail.
- Processing payments, simple endorsements such as address changes, pulling documents.
- Develop sales materials (e.g. proposals, slides, analyses).
- Assist in delivering presentations to clients.
- Conduct research to inform clients’ strategies.
- Help plan projects from start to finish (estimates, budgets, schedules).
- Coordinate with internal teams and vendors to implement projects.
- Monitor project progress, timelines, and expenses.
- Submit regular status reports.
- Respond to customer requests.
- Maintain data and records.
- All other duties as assigned.
Knowledge, Skills and Abilities (KSA):
- Exceptional customer service skills.
- Excellent multi-tasking and organizational skills.
- Outstanding verbal/written communication skills.
- Ability to perform large work volumes with high degrees of accuracy.
- Exceptional personal character, including a strong work ethic, positive attitude, and willingness to always assist others.
- Knowledge of research methods.
Required:
- 3+ years of experience in a client support role.
- High school diploma or GED
What We Offer:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) with employer match
- Short-Term Disability (employer paid)
- Long-Term Disability (employer paid)
- Life Insurance
- Employee Assistance Program
- Generous PTO Policy
- Tuition Reimbursement
- Employee Referral Program
- Growth and advancement opportunities
Equal Opportunity Employer
King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Join us in making a difference in the insurance industry.
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