Insurance Customer Service Representative - FL
Position Summary
We are seeking a licensed Insurance Customer Service Representative (CSR) to enhance customer experience by addressing inquiries about our insurance products and services. Bilingual candidates are a plus.
Essential Duties and Responsibilities
- Maintain a professional and courteous demeanor at all times.
- Provide tailored solutions by understanding customer needs and expectations.
- Effectively communicate policy options and benefits to clients.
- Stay informed on insurance products and industry regulations.
- Review renewal business and recommend follow-up actions.
- Deliver ongoing customer support, seek referrals, and identify cross-sell/up-sell opportunities.
- Document customer interactions, inquiries, and actions taken.
- Assist with annual reviews and prepare personalized coverage recommendations.
- Collaborate with the team and present complex issues to senior members.
- Monitor KPIs and perform general customer service duties as assigned.
Knowledge, Skills, and Abilities
- Strong customer service orientation and rapport-building abilities.
- Excellent verbal and written communication skills.
- Proficiency in negotiating and closing sales.
- Knowledge of insurance sales processes and regulations.
- Proactive problem-solving and client engagement skills.
- Ability to develop relationships with network partners.
Education & Experience
- Must possess Property & Casualty insurance licenses within 60 days of hire.
- At least 5+ years of experience as a Customer Service Representative Insurance
A growing CPA firm in Winter Garden, FL seeks a Tax Manager with 5-7+ years public accounting experience to lead tax engagements and foster firm growth.
Experienced tax professional needed to lead engagements and drive growth at a client-focused CPA firm in Winter Garden, FL.
Patient Representative (Medical Oncology Clinic) Bronson Cancer Center Kalamazoo Full Time 80hrs./PP
Provide exceptional patient support and registration services at Bronson Cancer Center's Medical Oncology Clinic in Kalamazoo.
Heidelberg Materials is looking for a skilled Customer Service Representative in Redmond, WA, to manage inbound inquiries and provide effective customer solutions.
Lendmark Financial Services is expanding its team with a Loan Consultant II to provide outstanding customer service and personal loan solutions in Warren, OH.
Patient Services Representative II needed at Sutter Health in Santa Cruz to provide exceptional patient check-in and support in an outpatient urgent care setting.
Experienced Customer Success Manager needed to drive AI adoption and customer success within OpenAI's government sector clients in Washington, DC.
Technical Customer Success Manager position focused on Medicaid clients at a healthcare data innovator driving better health outcomes through advanced data integration.
Contribute to client satisfaction and business growth as a Client Services Specialist at One80 Intermediaries, a top U.S. insurance intermediary.
Support a US company remotely by addressing customer issues and coordinating with vendors as a Customer Experience Representative.
Act as a strategic advisor in a hybrid role at Wolters Kluwer to optimize clinical decision support product success for key healthcare clients in the Midwest.
Support customer accounts and resolve issues efficiently at TransUnion, a leader in data and analytics solutions.
Support families as a Customer Service Account Specialist at Catalis by managing 529 college savings accounts and delivering outstanding service in an onsite Jacksonville role.
EverPass Media is seeking a detail-oriented Customer Support Specialist to deliver expert assistance on their cloud-based sports streaming platform in a hybrid work environment.
Support inbound and outbound customer interactions as an Entry-Level Call Center Agent at MCI with comprehensive training and advancement potential.
Founded in 2004, VensureHR provides PEO solutions and human resource outsourcing to small and mid-market businesses worldwide. The company processes over $39 billion in direct annual payroll through its subsidiaries and supports over three million...
19 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
