BDC Manager - job 1 of 2
Dealership:
L0533 Subaru of North MiamiChrysler Dodge Jeep Ram of Seminole County
BDC Manager
If you’re ready to take your career to the next level as a leader in BDC Management and would like to join us on the fast track to success and development, apply today!
We are one of over 365 Lithia & Driveway Dealerships nationwide! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals. We are committed to growing our company and Growing our People!
Responsibilities:
As a Business Development Center Manager (BDC Manager) you will:
- Lead customer relations process management by observing, installing, and training approved CR processes.
- Develop accountable, continuous improvement plans by observations and conducting meetings with the General Manager.
- Gather accurate customer information to create a database for continual follow-up and retention.
- Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
- Utilize computer & phone skills to increase appointments, sales, customer retention and set appointments with call-ins, referrals and leads.
Qualifications:
- Previous customer service management experience.
- Ability to present information in a clear and professional manner.
- Ability to teach others how and why to perform their job.
- Basic computer skills.
- Acceptable driving record and a valid driver's license in your state of residence.
Average salary estimate
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