VP of Engineering

Job Summary:

JOB DESCRIPTION – Vice President of Engineering

Location: Remote, US East Coast

Division: Engineering

Line Manager: SVP Sports Engineering MIS

Contract Terms: Permanent, Full Time

THE TEAM

The Sports Platforms engineering team is responsible for delivering innovative, scalable, and secure technology solutions that power live sports experiences across EMEA. We work closely with cross-functional partners to align product development with business strategy, ensuring operational excellence, fan engagement, and industry leadership.

THE JOB

We are seeking an experienced and visionary Vice President of Engineering to lead our engineering organization across Sports Platforms in EMEA. This role is a rare opportunity for a strategic and execution-driven leader to shape the future of sports technology at scale. You will be responsible for technical strategy, engineering execution, architectural innovation, and team leadership across multiple platforms and product lines. You’ll play a critical role in building high-performing teams, driving engineering excellence, and delivering business impact through robust and scalable solutions. If you are passionate about creating industry-defining software, nurturing engineering talent, and innovating at the intersection of technology and live sports, we want to hear from you.

WHAT YOU WILL BE DOING

• Partner with executive leadership to define and evolve the company’s long-term technical vision and roadmap.
• Translate high-level business objectives into detailed engineering strategies, initiatives, and measurable goals.
• Evaluate emerging technologies and industry trends to ensure continuous innovation and technical differentiation.

• Build, lead, and mentor a diverse and geographically distributed team of engineers, architects, and managers.
• Establish a strong engineering culture rooted in trust, transparency, collaboration, continuous learning, and accountability.
• Invest in talent development by providing coaching, clear career paths, growth opportunities, and performance feedback.
• Implement strategies to attract, hire, and retain top engineering talent.

• Oversee the design, development, and deployment of scalable, secure, and high-performance software systems.
• Ensure timely and high-quality delivery of products and features by refining and enforcing best practices in software development.
• Drive adoption of agile methodologies, DevOps practices, and robust CI/CD pipelines.
• Champion engineering excellence through code reviews, architecture reviews, test automation, monitoring, and observability.

• Provide hands-on guidance on system architecture, infrastructure design, scalability, data management, and cloud operations.
• Collaborate with security and compliance teams to ensure systems meet regulatory and industry standards (e.g., SOC2, GDPR, HIPAA).
• Optimize systems for performance, availability, and cost-efficiency, especially in cloud-native environments.

• Partner with Product, Design, Data and Sales to prioritize initiatives and deliver on customer and market needs.
• Communicate engineering priorities, trade-offs, and constraints to non-technical stakeholders in a clear and persuasive manner.
• Align engineering capacity and planning with product roadmaps, go-to-market strategies, and customer commitments.
• Define and manage engineering KPIs, SLAs, and OKRs to measure progress and inform data-driven decisions.
• Own the engineering budget, including headcount planning, tools, vendors, and infrastructure spend.
• Ensure business continuity, risk mitigation, and incident management processes are well-defined and effectively executed.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Proven years of progressive experience in software engineering roles, with at proven years in a senior engineering leadership role.
• Proven track record of scaling engineering teams in high-growth environments (startup to mid-size or enterprise).
• Deep understanding of modern software architecture, cloud platforms (AWS/GCP/Azure), distributed systems, and API-first development.
• Demonstrated success in building and managing high-performing teams that deliver complex, customer-facing applications.
• Strong grasp of agile development, continuous integration and delivery, DevOps culture, and engineering metrics.
• Hands-on technical background; able to engage meaningfully in architecture and technical decisions.
• Excellent interpersonal and communication skills, with the ability to influence at all levels of the organization.
• Bachelor's or Master’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).

PREFERRED EXPERIENCE

• Experience working in regulated industries such as healthcare, finance, or government.
• Familiarity with data-intensive applications, machine learning pipelines, or real-time processing.
• Track record of managing remote-first or hybrid engineering teams across multiple time zones.
• Involvement in M&A technical due diligence and post-acquisition integration.

YOU (BEHAVIOURAL SKILLS)

• Lead with integrity and set high ethical standards for your team.
• Collaborate cross-functionally with humility and clarity.
• Inspire, empower, and mentor others to do their best work.
• Make data-informed decisions and take ownership of outcomes.
• Embrace change and foster innovation in a fast-paced environment.
• Demonstrate reliability and accountability in execution and delivery.
• Build an inclusive and diverse team culture where everyone can thrive.

BENEFITS & PERKS

Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.

Teamwork – While we celebrate individual achievements, we know have more success as a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. #LI-Remote
 

The expected compensation for this position is: $240,000 USD - $250,000 USD annually.

** Pay is based on a number of factors including market location, qualifications, skills, and experience.