Microsoft Exchange Administrator

Join us and make YOUR mark on the World!

Are you interested in joining some of the brightest talent in the world to strengthen the United States’ security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.

We are dedicated to fostering a culture that values individuals, talents, partnerships, ideas, experiences, and different perspectives, recognizing their importance to the continued success of the Laboratory’s mission.

Pay Range

$120,510 - $147,564 Yearly at the 393.1 level

$145,740 - $178,464 Yearly at the 393.2 level

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting; pay will not be below any applicable local minimum wage.  An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

We have an opening for a Microsoft Exchange Administrator.  You will build, deploy, and support enterprise class email systems used to support the mission of the lab.  This position is in the Information Technology Solutions Division (ITSD) within the Computing Directorate, in support of the LivIT Program.

This position offers a hybrid schedule, blending in-person and virtual presence. You will have the flexibility to work from home one or more days per week.

This position will be filled at either level based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level.

You will

• Directly interface with end users and work with the engineering team in the performance of root cause analysis of reported problems.
• Build, implement, configure, and support Microsoft Exchange messaging environments.
• Recommend, justify, and implement improvements using an accepted change control methodology.
• Design and deliver creative solutions to resolve problems in a timely and proactive manner while collaborating within a diverse group.
• Ensure service level agreements are met and highest levels of service reliability are maintained.
• Drive scripting and automation to develop solutions to common problems and reduce operational overhead.
• Support critical systems off-hours as needed and part of a regular 24/7 on-call rotation.
• Perform other duties as assigned.

Additional job responsibilities, at the 393.2 level

• Manage multiple complex parallel tasks and priorities of customers and stakeholders, ensuring deadlines are met, while leveraging team members’ skills.
• Develop tools and procedures to improve monitoring infrastructures services and automate various complex tasks.
• Provides highly advanced technical guidance, and able to train and mentor others in areas of expertise.

• Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
• Bachelor’s degree in Computer Science, Computer Engineering or related field, or the equivalent combination of education and related experience.
• Broad experience with supporting and operating Microsoft Exchange, Exchange Online and/or related email technologies.
• Broad experience administering Windows Server environments including deployment, patching, monitoring, backup or repairing.
• Proficiency in using PowerShell to administer Microsoft systems and services.
• Experience effectively working in a dynamic, technical team environment with competing priorities, tight deadlines and high pressure associated with operating a critical, complex systems.
• Proficient written and verbal communication and strong interpersonal skills, ability to interact with all levels of management and staff as well as outside vendors, contractors, service providers and consultants.
• Ability to maintain a professional manner and remain calm under pressure.
• Ability to work off-hours and be on-call and to respond to service alerts from our various monitoring systems. (intermittently either as needed or as part of a rotation)

Additional qualifications at the 393.2 level

• Extensive experience with supporting and operating Microsoft Exchange, Exchange Online and/or related email technologies.
• Significant experience with process automation/simplification utilize scripting or low/no-code technologies.
• Advanced ability to provide innovative approaches or apply new technologies to broadly defined tasks and projects.

Qualifications We Desire

• Advanced development/scripting skills related to Microsoft system management
• Familiarity with system monitoring such as SCOM or Splunk including ability to create dashboards.

#LI-Hybrid

Position Information

This is a Flexible Term appointment, which is for a definite period not to exceed six years.  If final candidate is a Career Indefinite employee, Career Indefinite status may be maintained (should funding allow).

Why Lawrence Livermore National Laboratory?

• Included in 2025 Best Places to Work by Glassdoor!
• Flexible Benefits Package
• 401(k)
• Relocation Assistance
• Education Reimbursement Program
• Flexible schedules (*depending on project needs)
• Our values - visit https://www.llnl.gov/inclusion/our-values

Security Clearance

This position requires a Department of Energy (DOE) Q-level clearance.  If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing.  Q-level clearance requires U.S. citizenship. 

Pre-Employment Drug Test

External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Wireless and Medical Devices

Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession.  This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.  

If you use a medical device, which pairs with a mobile device, you must still follow the rules concerning the mobile device in individual sections within Limited Areas.  Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.

How to identify fake job advertisements

Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under “Find Your Job” of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond.

To learn more about recruitment scams: https://www.llnl.gov/sites/www/files/2023-05/LLNL-Job-Fraud-Statement-Updated-4.26.23.pdf

Equal Employment Opportunity

We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

Reasonable Accommodation

Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory.  If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request. 

California Privacy Notice

The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.