Patient Care Coordinator/ Engager
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Dubuque, IA
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
- Medical, Dental, Vision, & Supplemental Insurance Benefits
- Company Paid Life Insurance
- Paid Time Off and Company Paid Holidays
- 401(k) Plan and Employer Matching
- Continual Professional Development
- Career Growth Opportunities to Become a LEADER
- Associate Product Discounts
Qualifications
Who you are:
- Willingness to learn and grow within our organization
- Sales experience preferred
- Stellar Communication skills
- Business Development savvy
- Appointment scheduling experience preferred
- A passion for educating patients with hearing loss
- Must be highly energetic and outgoing (a real people person)
- Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
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