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Job details

Customer Service Representative

Description

Magnolia Plumbing, Inc. Is looking for a Customer Service Representative to be the voice of our company! Applicants must have at least 2 years’ experience in a fast paced, customer service environment where a large amount of phone calls were made/taken.

We offer paid vacation, health insurance, 401K matching, profit sharing, Free Breakfast Fridays and guaranteed laughter! Most importantly, we treat our employees like family!


Responsibilities:

  • Field incoming calls in a timely manner.
  • Meet daily call center goals which include but not limited to:
    • Making 100 outbound calls
    • Booking appointments
    • Doing some cross sells
  • Educate customers on additional services, products, and service plans, which include upselling to customers
  • Always maintain a positive empathetic and professional attitude towards customers to build trust.
  • Engage the customer to incite loyalty
  • Provide World Class Customer Service Every day
  • Collaborate in a team environment and enjoys a challenge in a fast-paced workplace.

Requirements

  • Must be proficient in Excel, MSWord and Outlook
  • Excellent oral and written communications skills
  • Provide great customer service by being motivated and energetic
  • Multitask effectively and works well under pressure.
  • Professional composure in varying situations
  • Ability to work well with others

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
July 17, 2025
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