Director of Operations - Therapy

MGA Homecare has been providing Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services within the home and community-based setting for over a decade. In 2022 MGA has opened its doors to MGA Behavior Therapy which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities within the Colorado Springs and surrounding areas.
 
We aim to help our patients and their families by delivering high-quality clinical care in the comfort of their homes. Our goal is to make the lives of our patients and their families easier by demonstrating compassion and integrity at the heart of everything we do. By bringing individualized attention and support throughout every home. MGA Homecare is proudly serving the states of Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, and are here to be a resource for patients and their families.

If you are seeking a rewarding career opportunity with a growing healthcare company that values its employees and patients, then apply now to join the MGA family!

The Director of Operations Therapy is responsible for all facets of practice operations while ensuring effective day-to-day operations and working in strong and active collaboration with providers and key health system and community leaders. Responsible for improving the productivity of an organization. Must be able to manage employees, be a great problem solver, and exhibit leadership qualities. Manage the implementation of business guidelines and strategies, work with other department heads to ensure everything runs smoothly and in accordance with any guidelines.

Duties and Responsibilities

• Implements MGA strategies and ensures company goals and objectives are achieved in assigned sites.
• Directs people and monitors processes and programs across sites to achieve expected outcomes and contractual obligations, and meet or exceed client expectations.
• Facilitates client understanding of connections between MGA strategic priorities and client needs and expectations.
• Communicates client feedback and companywide lessons learned regarding client relations with direct reports.
• Collaborates with Director of Therapy-Clinical, regional team members and MGA colleagues at all levels and from all areas/disciplines to implement and monitor business process and clinical quality improvement initiatives across assigned sites.
• Tracks, monitors, and communicates key regional planning, budgeting and forecasting activities. Assists and reviews the work of others on tasks associated with these activities.
• Reviews and analyzes budget and financial reports for assigned sites and takes corrective action as needed. Provides insight “behind the numbers”. Solves planning, budgeting and forecasting problems/issues related to assigned sites.
• Proactively identifies and communicates potential financial issues/risks, and takes action to drive improvements in regional financial performance. Identifies financial process and reporting inefficiencies and suggests improvements.
• Other duties as assigned and discussed with Vice President of Therapy Services

Leadership Skills:

• Experienced team leader and team builder
• Effectively mentors and develops others
• Critical thinking skills and effective decision maker
• Holds self and others accountable
• Ability to delegate tasks
• Excellent communicator
• Organized, focused, and productive
• Emotional intelligence and even temperament
• Genuine, trustworthy, and reliable
• High ethical standards and strong work ethic
• Creative, innovative, and inspiring
• Exceptional professionalism
• Confident, independent, and shows initiative
• Goals and results driven
• Positive, energetic, and compassionate
• Facilitates cooperation, collaboration, and good professional relationships
• Provides and receives constructive feedback effectively
• Good, sound judgment and problem-solving skills

• 3+ years in operations/project management position
• Demonstrated leadership and vision in managing major projects/initiatives
• Delegates responsibilities effectively
• Excellent computer skills and proficient in Microsoft Office Applications
• Excellent communication and interpersonal skills both verbal and written
• Detail oriented and highly organized
• Comfortable taking initiative with general direction
• Excels at operating in a fast pace, community environment
• Excellent people manager, open to direction and commitment to get the job done
• Comfortable with a variety of responsibilities
• Fits the MGA culture (disciplined, adaptable, supportive, creative)
• Ability to Pass Background Check

Benefits include:

• Annual Base Salary: $95,000 - $105,000 + bonus plan.
• Medical, Dental & Vision Coverage – Available 1st of the month following 30 days of employment
• Health Savings Accounts (HSA)
• Flexible Spending Accounts (FSA)
• Voluntary Short Term & Long Term Disability
• Employee Assistance Program (EAP)
• 401(k) retirement plan
• Paid Time Off (PTO)
• 7 Company Paid Holidays
• 100% Company Paid Life Insurance
• Voluntary Life Insurance
• Accident, Hospital, and Critical Illness Insurance
• Identity Theft Protection Plan
• Discounted Legal Care Plan

At MGA, we prioritize diversity, equity, and inclusion (DEI) in both our organization and the communities we serve. We understand that DEI is crucial to our success as a healthcare company, allowing us to provide personalized care tailored to each patient's unique needs and preferences. Our belief is that everyone, regardless of their background or identity, deserves access to high-quality healthcare services. We respect and value the experiences, perspectives, and identities of all individuals, striving to create an environment where everyone can thrive. We are dedicated to attracting, developing, and retaining a diverse workforce that reflects the communities we serve, without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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