Membership Coordinator - job 1 of 2

Natcast (short for The National Center for the Advancement of Semiconductor Technology) is a new, purpose-built, non-profit entity created to operate the National Semiconductor Technology Center (NSTC) consortium, established by the CHIPS Act of the U.S. government.

Working at Natcast represents an opportunity to help extend America’s leadership in semiconductor technology, significantly reduce the time and cost of moving from idea to commercialization, and build and sustain a semiconductor workforce development ecosystem.

These efforts to advance semiconductor technology and seed new industries built on the capabilities of a wide range of advanced chips hold the potential to benefit the country and the world for generations to come.

Membership Coordinator

Washington DC

In this role, you will play a key part in advancing the mission of the National Semiconductor Technology Center (NSTC) by supporting and optimizing all aspects of the membership lifecycle. You will be responsible for supporting all aspects of the onboarding of new members, maintaining accurate and up-to-date records within our CRM system, and supporting membership programs through regular reporting and data-driven insights.

You will serve as a primary point of contact for membership inquiries, ensuring each organization experiences a seamless and professional introduction to the NSTC’s collaborative ecosystem. Your work will be critical in supporting the long-term engagement and success of our growing member base.

This role requires strategic thinking, a proactive approach to continuous process improvement, and an understanding of data integrity and CRM best practices. You will be expected to monitor key membership metrics—such as application volume, onboarding progress, engagement levels, and retention trends. By leveraging CRM tools, you will ensure that member data is consistently accurate, complete, and actionable, supporting both operational needs and strategic initiatives.

In addition to tracking performance indicators, you will collaborate with cross-functional teams to implement process enhancements that streamline membership workflows and improve overall efficiency. Your work will help to ensure that NSTC continues to deliver exceptional value to its growing network of members.

Natcast, designated by the Department of Commerce to operate the National Semiconductor Technology Center (NSTC), stands at the forefront of America's semiconductor renaissance. As a purpose-built non-profit consortium, Natcast unites industry, academia, and government partners to accelerate semiconductor innovation and secure U.S. leadership in this critical technology sector. With flagship facilities in Sunnyvale, CA and Albany, NY, Natcast is uniquely positioned to drive transformative research and development while building a robust semiconductor workforce for the future.

The Membership Coordinator serves as a crucial liaison between Natcast and prospective NSTC members, facilitating the growth of membership in this groundbreaking public-private partnership. This role directly impacts the advancement of U.S. semiconductor capabilities by ensuring efficient evaluation and onboarding of member organizations who will contribute to and benefit from NSTC's innovative programs.

Key Responsibilities:

• Support the processing of incoming membership applications with accuracy and efficiency

• Assist in onboarding efforts for new member organizations, ensuring a smooth and informative experience

• Maintain and update CRM records to reflect member interactions, status changes, and engagement activities

• Generate regular reports and dashboards to track membership growth, engagement levels, and program performance

• Collaborate with internal teams to align membership efforts with broader organizational goals

• Support the planning and execution of membership engagement programs and events

• Respond to member inquiries in a timely and professional manner, ensuring high levels of satisfaction

Required Skills and Experience:

• Bachelor's degree or equivalent experience

• 3+ years experience in membership coordination, or similar role

• Strong organizational and project management skills

• Excellent written and verbal communication abilities

• Proficiency in Office Suite

• Understanding of CRM (preferably Salesforce) and the ability to work within enterprise software systems

• Demonstrated ability to manage multiple priorities effectively

Preferred Skills & Experience

• Background in technical membership organizations

• Knowledge of public-private partnerships

• Experience with inbound lead management

• Familiarity with government contracting processes

• Salesforce experience and certification

Natcast is an equal opportunity employer. We do not discriminate based on race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, military status, or any protected attribute. We encourage qualified candidates from all backgrounds to apply and join us in our mission. If you require accommodation at any stage of the application process due to a disability, please let us know. 

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