Transcriber - job 1 of 2

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

The Transcriber is responsible for transcribing and captioning news, specials, scripted programs, sports, and a variety of other shows for Telemundo and the NBC organization using all types of text-to-speech programs and AI platforms.

Job Duties:

• Responsible for writing, timestamping, and performing quality control on all of Telemundo’s closed captioning and subtitle files for broadcast, Peacock, and Netflix among others
• Responsible for transcribing shows, promos, movies, and short videos in Spanish with 100% accuracy (proper punctuation, accentuation, tenses and free of misspellings errors)
• Translates television programs, promotional material, films, and short videos without being literal and finding the most native interpretation in the language being translated into
• Manages multiple concurrent projects with varying deadlines and priority levels
• Escalates potential delays or technical issues that could impact delivery timelines
• Performs quality control on text-only and text files with video, both in English and Spanish, whether they are transcriptions or translations, to deliver a final text 100% free of grammatical or contextual errors such as wrong tenses, missing punctuation, improper spelling, or wrong pronouns
• Maintains detailed logs of project progress and completion status
• Views videos on the platforms to perform quality control of the final product
• Prepares quality reports on both external providers and internal product
• Utilizes software like Dragon Naturally Speaking, Stanza, or any other AI text generators to transcribe or translate audio with the goal of accelerating processes
• Delivers the final product using the established workflows
• Utilizes subtitles created by internal or external transcribers or translators
• Conducts proactive research on any unknown terms for both transcription and translation when delivering a final product
• Works under the direct supervision of Sr Manager, Edit & Language Operations and is responsible for completing any other tasks as assigned by Manager or Supervisor as needed

Basic Requirements:

• Minimum 2 years of prior/relevant experience in transcribing and/or captioning
• Native or near-native English proficiency (written and verbal) is required, with working knowledge of Spanish sufficient for translation support.
• Exhibits strong command of English standards following The Chicago Manual of Style.
• Exhibits knowledge of subtitle standards and closed captioning regulations by the FCC.
• Prior experience using technology, such as speech-to-text converters, to speed up translations and transcriptions
• Prior experience using AI programs such as AWS to accelerate translation and transcription processes
• Prior experience with cloud-based collaboration platforms (Google Workspace, Microsoft 365)
• Proven ability to work with multiple monitors and multitask between translation and transcription tools

Desired Characteristics:

• Previous experience in dubbing, voice-over, or audio post-production is a plus
• Prior experience with software like Stanza or others to add timestamps preferred
• Exceptional communication, time management, analytical and organizational skills
• Self-starter who exhibits ownership on assigned tasks and who will push for solutions that solve immediate problems while building towards long-term goals
• Ability to multitask and work in a fast paced, dead-line driven environment
• Accustomed to working in a team and collaborating with all levels within the organization
• Ability to build rapport with clients and manage expectations
• Ability to effectively be flexible in approach, and respond well to pressure
• Ability to lead and direct others, promote a positive work environment and problem solves
• Process oriented, good at identifying and implementing best practices
• Change agent and continuous learner; creative and adaptable when facing challenges
• Demonstration of best-in-class customer service skills and strategic thinking

Additional Requirements:

• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #:      )
• Must be willing to work in Miami, Florida
• Willingness to travel and work overtime, and on weekends with short notice
• Must have a valid driver’s license
• Must be “on call” 24 hours a day / 7 days a week
• This position is required to be performed on a hybrid basis from an NBCUniversal-designated worksite.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].