Retail Sales Account Manager, Speciality (Hybrid Role - New York)

OLAPLEX, a category-defining leader in prestige hair care, continuously seeks talented individuals to join in our mission to transform foundational hair health and deliver great hair days today, tomorrow, and for years to come.

As the original bond builder, we are dedicated to fostering a culture that celebrates the bonds within our teams. OLAPLEX elevates individuals from all backgrounds with the belief that together we can unlock the full potential of science to extend the health, life, and beauty of hair for all.

About the Role: 

This individual is responsible for partnering with the retailer and internal cross functional teams to deliver and exceed OLAPLEX’s  objectives. The Manager will help develop and drive channel strategy by optimizing brand representation at all touch points to  maximize sell-in & sell-out and drive initiatives to increase channel profitability. Key to this role is understanding and communicating  what is needed from each cross-functional team to deliver the best execution of core and innovation support plans, working across  product strategy, education, field sales, creative, inventory planning, global marketing, and operations.

Know the business inside & out, in each channel; share regular, comprehensive sales recaps to management and cross functional teams, and use knowledge of day-to-day business results to inform overall account strategy.

• Independently manage existing Accounts as the direct point of contact for day-to-day business needs, recurring calls, and  meetings 
• Ensure monthly, quarterly, and annual sales targets and other KPIs are met by proactively developing and executing strategies to drive business 
• Establish and own best in class relationship with Merchants / Category Managers; secure their alignment on brand strategy and maximize retailer support for key launches and new initiatives 
• Manage planning and negotiation of in-store, digital, and marketing initiatives while supporting go-to-market plans and  overarching brand priorities 
• Partner with internal and external teams to meet deadlines and deliverables, identify risks and opportunities, and build  contingency plans where necessary 
• Support execution of Retail Sales initiatives and projects, Market Meeting Decks, and 360 brand strategies
• Partner with Marketing, Education, and Planning teams to develop/implement new launch forecasts, sampling plans,  education & training levers, and Retailer targeted needs to grow business 
• Lead visual merchandising to execute brand vision. Ensure merchandising is optimized for sales performance, is on-budget and is creatively consistent across regions 
• Ensure channel forecasts and inventory follow sales strategy & business trends for both core product and newness
• Manage channel assortments to optimize sales and minimize inventory liability 
• Monitor and help optimize channel and owned product inventory, including overseeing excess & obsolescence strategy
• Regularly update and manage Sales reporting templates, Retail calendars, budgets, forecasts, RTVs and T&Ds
• Report on overall market activities and conditions, key sales metrics, and potential business expansion opportunities 

About You:  

• Bachelor’s degree plus 5+ years of relevant experience in the prestige retail industry
• Prior experience managing Bluemercury, Nordstrom, Bloomingdale’s, Dillard’s, Military, and/or Duty Free preferred but not  required  
• Numbers driven with a high comfort level navigating Excel 
• Excellent presentation, written and verbal communication skills 
• Comfortable working with numbers and analytical mindset 
• Proven track record of meeting deadlines while managing multiple projects 
• Strong attention to detail, problem-solving, and organizational skills 
• Detail oriented with a dedication to quality work  

• Passion for beauty industry

We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.

Our Total Rewards: 

The annual base pay for this position is $90,000 - $105,000 with eligibility for an annual bonus. The actual base pay will vary based on factors such as qualifications, years of relevant experience, skill level, functional expertise, certificates or other professional licenses held and geographic location.

• Competitive compensation 
• Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
• Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options 
• Parental Leave: Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
• Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
• Professional Development Reimbursement Program: Career development is as important to us as we know it is to you! 
• Our culture has an “attitude of gratitude” and a shared passion for our brand. Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX 
• Products: Twenty (20) free products per year, plus a friends and family discount 

Our Commitment to Diversity, Equity, and Inclusion:

Our mission is to create a culture that celebrates our bonds by embracing, elevating, and empowering individuals from all backgrounds.

OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.