Staff Software Engineer - Healthcare

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Staff Software Engineer - Healthcare - Seattle 

Why We Have This Role

As the Healthcare domain architect, you will be responsible for architectural considerations within the Healthcare domain. You will be responsible for maintaining the Healthcare data model, contracts between the Healthcare domain and other adjacent domains within Qualtrics.

As a Staff Software Engineer on the Healthcare team, you would apply your distributed-systems knowledge, familiarity with full-stack development, databases, various storage-engines, and web-services design and implementation to build premier software and services. Your responsibilities will be across the portfolio of Healthcare products:

1. Healthcare Regulatory products require attention to detail. Center for Medicaid and Medicare Services guidelines and Qualtrics products are often orthogonal to each other. A large part of this role is about working cross-team to drive consensus across often conflicting priorities. 
2. Healthcare specific products such as Magnet, Rounding that require a solid understanding of the Healthcare industry and the functioning of these institutions
3. Partner-interfacing products with Epic, Vizient and other Healthcare domain partners where you will work with partners on contracts of data exchange, scale and cross-product use scenarios.

Healthcare products built on top of Qualtrics platform and a solid understanding of the platform is a requirement. Qualtrics is set to disrupt traditional Healthcare through Patient Experience products.

How You’ll Find Success 

• Exhibit a strong level of curiosity, driving personal and technical growth.
• Learn and grasp the details of Healthcare such as CMS guidelines, HL7 events etc.
• Build trust with customers and teams through effective communication and dependability.
• Take initiative and demonstrate scrappiness in delivering results.
• Collaborate efficiently with cross-functional teams and establish strong partnerships with managers and colleagues.
• Approach problems with an analytical mindset, leveraging data to drive insights and solutions.
• Show commitment to expanding your skill set and advancing in your role.

How You’ll Grow

• Master the ability to design and build scalable, fast, and robust SaaS solutions.
• Achieve proficiency in containerization and full-stack development methodologies.
• Learn to implement innovative functionality from provided requirements and specifications.
• Collaborate with other developers, support engineers and product managers to accelerate product development.
• Gain experience in Agile methodologies by engaging in daily stand-ups and prioritizing work to deliver value to our customers efficiently.

Things You’ll Do 

• Design distributed, low-latency services to ingest, process, and aggregate data.
• Build integrations with major Electronic Medial Records systems and other Healthcare domain partners
• Create advanced analytics that identify trends and sentiments in free-form text data through natural language processing and machine learning techniques.
• Develop widgets for clear data visualizations in dashboards and reports.
• Architect and deliver innovative full-stack solutions to effectively meet customer needs.
• Build and maintain the Healthcare data model and represent the Healthcare domain across the company.

What We’re Looking For On Your Resume

• Bachelor’s or Master’s degree in Computer Science or a related field.
• Experience in software engineering roles, with a focus on software design and implementation.
• Proficiency in modern programming languages (Java, PHP, Scala).
• Experience with web-related technologies such as HTML/CSS and JavaScript.
• Familiarity with JavaScript frameworks, including Angular or Node.js.
• Strong knowledge of database/data storage technologies (SQL/MySQL).
• Strong communication and collaboration skills, with the ability to work effectively within cross-functional teams.
• 8+ years working in a full-stack engineering position (preferably for a SaaS company)

What You Should Know About This Team

Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use. Our partners are utilizing our platform to drive some of the most innovative Patient, Consumer and Employee experiences across the healthcare industry.

Some of the things you would work on in this team are:

• Connecting patient experience data to electronic healthcare records, regulatory healthcare survey programs and Magnet reporting. 
• We believe in letting our teams choose the stack on each project, allowing engineers to experiment and learn new, up and coming technologies like Python, MySQL, React, Node.js, JavaScript, DevOps and Kubernetes or its equivalent.

Our Team’s Favorite Perks and Benefits

• We spend 10% of our time on individual engineering growth activities every quarter
• We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
• We take pride in our office's design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
• On top of a great benefits package (medical, dental, vision, life insurance, etc), we provide snacks, drinks, and free lunches in our office.
• Full time employees receive an annual experience bonus after their first year of employment. Qualtrics Experience Bonus is a program designed to provide experiences to our employees they might not otherwise have.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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