Clinical Liaison - Specialty Hospital

Overview

Select Specialty & Regency Hospitals

Cleveland Clinic Rehabilitation Hospitals

Warrensville Heights, OH

One Select Clinical Liaison ( RN, RT , PT , OT , or SLP )

Full-Time

Position Summary

Clinical Liaisons perform clinical assessments of referred patients, then counsel with patient families to assist them in making the best care decisions for their loved-one. Liaisons partner with hospital case managers to create smooth patient transfer processes and to help remove payer-related and operational barriers to getting appropriate patients into the best next level of care. This is a salaried position with monthly bonuses. The hours are Monday- Friday with rotating weekend/holiday on-call responsibility. Finish

Responsibilities

Specific Duties

• Work with hospital case managers and physicians to identify and transition patients into the next, most appropriate level of care: Critical Illness Recovery or Acute Rehab hospital
• Educate referral sources on services provided by our hospitals.
• Demonstrate excellent customer service skills with focus on referrer satisfaction and account retention.
• Educate referred patients and families on acute rehabilitation and/or critical illness recovery programs.
• Deliver staff educational programs, hospital tours, meetings, etc. in assigned hospitals.
• Develop strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor. 
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Qualifications

Minimum Education & Experience (Including Licenses)

• Current state licensure as a Registered Nurse, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.
• Demonstrated familiarity with hospital admissions procedures.
• Proven track record in sales and marketing with a least one year experience in a related position, preferred.

Additional Data

Why Join Us:

• Earn More: Uncapped monthly bonus program

• Start Strong: Extensive and thorough orientation program to ensure a smooth transition into our setting
• Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP)  and dental plan offerings for full-time team members
• Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
• Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care

Equal Opportunity Employer, including Disabled/Veterans