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Job details

Manager - Switchboard Communications

Overview

• Department: Communications

• Schedule: Monday-Friday anywhere between 7am-6pm; weekends as needed

• Facility: Floating required: Chicago, Kankakee, Joliet, Aurora

• Location: St Mary Of Nazareth Hospital (Chicago), St Mary hospital of Kankakee, St Joseph Medical center (Joliet); Mercy Medical center (Aurora)

Responsibilities

In collaboration with the department Director, manages the communications department activities and resources. Provides day-to-day supervision and management of the communications staff. Manages staff relations including performance management, staff satisfaction, conflict management and other job related issues. Oversees the departments scheduling, recruitment and payroll. Manages all service requests and overall responsibility of all department equipment. Communicates various system changes and upgrades within the department and across the organization.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

 

1.     High school diploma or equivalent required.

2.     Bachelors’ degree preferred.

3.     At least three (3) years of PBX experience required.

4.     At least one (1) years of supervisory experienced required.

5.     Effective written, verbal communication, and interpersonal skills.

6.     Customer Services experience required.

 

 

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Pay Transparency

Resurrection Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $63,232 to $91,582.40 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

 

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 

Average salary estimate

$77407 / YEARLY (est.)
min
max
$63232K
$91582K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
July 10, 2025
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