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Assistant Community Manager - Compliance, Affordable

Overview

Note: This property has an affordable component and will be heavily focused on compliance.  Affordable experience highly preferred

 

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

 

   

 

Position Summary

The Position: The Assistant Community Manager - Compliance, Affordable greets prospects, processes applications, manages leases and renewals, and promotes resident satisfaction and property visibility through effective communication and social media. 

Responsibilities

  • Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
  • Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status
  • Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
  • Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data
  • Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
  • Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed
  • Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagementCompletes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner

Qualifications

Education & Experience:

  • Education: High school diploma or GED; or 1-3 months of relevant experience, training, or a combination of education and experience
  • At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred
  • Microsoft Office Suite, Project Management 
  • Valid driver’s license – Required

Physical Requirements:

  • May be required to sit for extended periods of time while working at a desk
  • May be required to climb stairs
  • Must be able to read documents, computer screens and data
  • Must be able to hear and understand verbal communications in person and over the phone or computer
  • May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
  • Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

  • This role is based on site and requires that the employee spend time outside with exposure to the elements.
  • May require working in confined spaces, heights and potentially hazardous areas

 

This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager.

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

  • Weekly pay for all associates working onsite at an apartment community
  • Comprehensive healthcare coverage available for all full-time, regular associates 
  • Employer-paid employee assistance, mental health, and wellness programs
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  • 401(k) with robust company match 
  • Opportunities for professional development, career growth, and role-based learning plans
  • Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  • Paid time off plus floating holidays and volunteer days
  • Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

 

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

 

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

 

RPM Living is an Equal Opportunity Employer.

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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RPM Mission and Vision Our Mission Statement: Foster people-centric work environments where associates thrive, and create living experiences residents recommend to others, while delivering exceptional performance that nurtures longstanding clien...

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Full-time, onsite
DATE POSTED
July 20, 2025
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