Volunteer Engagement Coordinator

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Position Overview

SCOPE OF ROLE:

S:US’ Development and External Affairs team works collaboratively with Board members, executive leadership, program, and finance staff to build internal and external relationships, raise funds, and increase the organization’s visibility. The team includes staff members working in the areas of fundraising, marketing and communications, and volunteer management.

Reporting to the Director of Volunteer & Community Relations, the Volunteer Coordinator will be working to increase the number of opportunities for a wide range of community members to build a relationship with and support S:US and the people S:US serves, especially individual volunteers. The Volunteer Coordinator will work closely with Development and Communications & Marketing teams to further the goal of increasing and/or strengthening the relationship of supporters and stakeholders.

Qualifications

ESSENTIAL DUTIES & RESPONSIBILITIES:

Volunteer Management

• Identify and develop potential volunteer opportunities with program staff.
• Recruit for volunteers (individuals and teams) to fulfill the needs of S:US’ programs and departments.
• Screen, place, and orient volunteers for their assignments at programs.
• Facilitate team volunteer activities.
• Maintain records of volunteers’ hours and impact on programs.
• Evaluate and recognize volunteers.
• Maintain and update, as needed, policies and procedures for volunteers.

In-Kind Support

• Assist in the execution of the Holiday Gift Project. Collect holiday gift wishes from programs with priority given to programs that serve individuals with intellectual/developmental disabilities and children. Recruit donors to fulfill individualized holiday gift wishes. Package holiday gifts for distribution.
• Solicit in-kind donations based upon programs’ needs, such as winter coats. Arrange for pick up or delivery of items to programs.
• Manage the unsolicited in-kind donor requests. Decide if the donations are desired by the programs and arrange for delivery of donated items.

Administration

• Work with the Development and External Affairs Coordinator to track all engagement with volunteers and in-kind donors in Raiser’s Edge and to prepare reports, dashboards, and other analysis as needed.
• Manage and maintain department files to ensure accessibility and accuracy of recordkeeping.
• Participate in special projects and perform other duties as assigned.

REQUIREMENTS:

REQUIRED QUALIFICATIONS

• Work experience relevant to volunteer coordination
• Independent and organized work skills with strong verbal communication and writing skills
• Excellent interpersonal skills and demonstrated ability to interact professionally with diverse staff, people served, and volunteers
• Strong project management and problem-solving skills
• Ability to prioritize and successfully manage several projects and navigate changing priorities
• Highly detail-oriented and able to accurately process and analyze data
• Ability to work as an effective team member in a complex and fast paced environment
• Willingness to travel throughout New York City and Long Island

PREFERRED QUALIFICATIONS

• Undergraduate Degree
• Experience with building and maintaining donor and community relationships
• Proficient in MS Office applications (Word, Excel, and Outlook).

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who cares about the wellbeing of others.  We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

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