Corporate Director, Service Line Strategy

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Job Overview

The Health System Service Line Director provides executive-level leadership to a defined clinical service line across a multi-hospital system. This role is accountable for strategic planning, operational execution, quality outcomes, financial management, and growth initiatives. Acts as a key liaison between clinical teams, system leadership, and external partners to achieve organizational excellence and alignment.

Responsibilities

• Drive integrated service line strategy—including market analysis, program growth, capital planning, and new service or technology introductions.
• Oversee system-wide roll-out of standardized clinical protocols, continuous process improvement (Lean/Six Sigma), and operational best practices.
• Manage annual budgets and forecasts; analyze financial performance and productivity; identify cost-saving opportunities.
• Ensure consistent service line quality outcomes and compliance with regulatory and accreditation standards.
• Cultivate and manage relationships with physician leaders, executive teams, payers, and external stakeholders.
• Lead and mentor service line managers/team leads—conducting performance reviews, coaching, and promoting professional development.
• Leverage analytics and dashboards to monitor performance metrics and support leadership decision-making.

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

Required:

• 7+ years of experience in leadership roles within multi-site health systems covering hospital, outpatient, and physician alignment, with demonstrated financial aid and operational accountability
• Bachelor's Degree in Business, Healthcare Administration, Business, Public Health or related field

Preferred:

• 5+ years of experience in service line strategy development, physician dyad models, and payer or referral network gains
• Masters' Degree in Healthcare Administration, Business or related field
• Certification in healthcare marketing or outreach (e.g., SHSMD)