eCommerce Content Specialist-Jared
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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
JOB SUMMARY:
The eCommerce Content Specialist will drive creation and maintenance of content including copy, imagery, and video materials for the Jared.com website to enhance the customer experience, in partnership with our creative agency. This person will work closely with the Jared.com Content Manager and content team to align on expectations and cadence of these updates. They will regularly consult with the marketing team, the digital marketing team and social media team to coordinate marketing/storytelling efforts.
This role will also be responsible for managing other aspects of the customer journey on the website that they may own - including tools such as ratings & reviews, order tracking, UGC, image search and other digital innovations.
MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
Ideate, plan and build out new content in the Smart Edit content management system. Align content creation with product launches, promotions and seasonal events.
Report on content page performance and leverage data to optimize the customer experience. This will entail working closely with the analytics team and CX content analyst for new, innovative ideas.
Drive SEO enhancements for content areas of ownership. SEO updates include on-page copy, imagery, meta data and other recommendations in partnership with our SEO agency.
Manage web tools that enhance the customer journey onsite, such as product ratings & reviews, user generated content and more.
Test new functionality when necessary for technical integrations. Represent the Jared brand in these efforts with the digital organization & IT projects.
Present research, enhancements or plans with other teams within the business – (ie. marketing, merchandising, leadership) to educate and drive new website initiatives.
QUALIFICATIONS:
Education Required: Bachelor’s degree in business or related field, preferred
Required or Acceptable Job-Related Experience: E content marketing, digital marketing
Years of Job-Related Experience Required: 1-2+ years in similar role
Technical/Other Skills Required: Preferred but not required:
SAP Hybris
Smart Edit CMS or another CMS tool
BazaarVoice Ratings & Reviews
Adobe Experience Platform
Adobe Analytics
JIRA
BENEFITS & PERKS:
We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance:
✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.
✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.
✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays.
✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.
✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.
✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!
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