Senior Catering and Concessions Manager

Role Overview

Working together, supporting your team, and reaching for the best in a high-volume, high-paced environment is second nature to you.

Sodexo is seeking a Catering Manager at East Tennessee State University in Johnson City, TN. East Tennessee Dining Services, operated by Sodexo, is the premier food service provider for East Tennessee State University in Johnson City, Tennessee. Our team delivers exceptional culinary experiences across campus, including residential dining, retail outlets, and full-service catering for university events and community functions. We are committed to excellence, innovation, and sustainability, fostering a culture that values creativity, collaboration, and continuous improvement.

What You'll Do

• Oversight of Sodexo resources, recipes, systems, and use of catering programs to direct daily catering events, including food production, inventory, product deliveries, invoices, and procurement operations.
• Oversight of the sales process for catering and/or conference services. Works with clients and customers to design events.
• Ensure employees have appropriate equipment, supplies, and resources to perform their jobs and meet goals, cost controls, and deadlines as assigned.
• Establish and maintain a safe work environment, including both food and physical safety, in order to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset.
• Comply with budget requirements by controlling costs (i.e., labor, inventory, equipment, materials) and making adjustments when necessary.
• Supervise employees by delegating, assigning, and prioritizing activities, and monitoring operating standards.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Previous experience facilitating communication between sales, culinary, and front-of-house teams to ensure timely and accurate fulfillment of all orders, including last-minute needs, efficiently and collaboratively.
• Ability to adhere to timekeeping and labor cost control procedures by maintaining staff payroll and schedule in Kronos.
• Attention to detail and ability to review all catering event orders and weekly catering sheets to ensure accuracy.
• Positive, practical solutions to client queries while adhering to our catering policies and procedures and offering solutions to staff.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years   

Minimum Functional Experience - 3 years of experience in catering, food production, or food service management or a related field