Conference Sales Manager

Compensation Type

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location

The Joseph Hotel - Nashville

Overview

WHERE YOU WORK

The Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.

WHY YOU’RE HERE

Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service and helping create/ curate elevated guest experiences, and that is exactly what we do.

Benefits

• Medical/Dental/Vision
• 401K
• Paid Time Off
• Free Meals during work 
• Discounted room benefits
• Free Parking

Responsibilities

WHAT YOU DO

You’re the go-to person from the first inquiry to the final handshake. You work closely with clients to understand their vision, then bring it to life by coordinating every detail—venue layout, menu selections, AV needs, staffing, timelines, and more. You collaborate with vendors, manage budgets, and make sure everyone’s aligned from setup to breakdown. When things change (as they often do), you’re calm, quick-thinking, and ready with a solution. You’re just as focused on maximizing revenue as you are on making every guest feel taken care of. From site inspections to post-event wrap-ups, you keep things seamless, polished, and professional.

Qualifications

WHO YOU ARE

You’re organized, energetic, and genuinely enjoy bringing people and experiences together. With a background in event planning or conference services—ideally within a luxury hotel setting—you know how to balance high-touch service with operational precision. You’re confident leading conversations with clients, problem-solving on the fly, and keeping an eye on the details that make a big impact. Whether you’re walking a client through a run-of-show or coordinating behind the scenes, you stay composed, polished, and professional. You’ve got at least a year of experience under your belt, a sharp understanding of logistics, catering, and AV, and you’re comfortable using tools like CI/TY or Social Tables to keep everything running smoothly.