Leadership Operations Associate

Description

About Lorenz Clinic

Lorenz Clinic is a values-driven mental health organization focused on family systems care and community healing. We believe that mental healthcare should be relational, accessible, and deeply human—and we’re building clinic infrastructure that reflects those values.

As a provider of human services, our mission extends beyond patients to clinicians, families, and the communities we serve. We are in a strategic period of growth and are looking for a mission-aligned, high-potential generalist to support leadership, execute strategic initiatives, and grow alongside our expanding system.

About the Role

The Leadership Operations Associate provides direct support to the CEO and COO.  This is a high-exposure, execution-focused role ideal for someone who is professionally polished, relationship-savvy, and hungry to learn how organizations actually work.

You’ll coordinate internal operations and external partnerships, assist with strategic planning, and serve as a connector across people, projects, and departments. You’ll handle high-level responsibilities one hour and humble tasks the next—all while gaining visibility into the rhythms of executive leadership in a dynamic mental health setting.

This is an ideal position for an early-career professional from a Tier 1 business or liberal arts program who wants to start at ground level and learn how great organizations are built.

Key Responsibilities

Executive & Strategic Support

• Manage scheduling, meeting prep, and logistics for the CEO, COO, and Executive Leadership Team (ELT)
• Prepare agendas, presentations, and written materials for internal and external use
• Take meeting minutes, track follow-ups, and ensure accountability across leadership projects
• Assist the Chief of Staff in monitoring OKRs, team deliverables, and system-wide priorities

Partnerships & External Engagement

• Triage incoming inquiries from external stakeholders and route appropriately to leadership or clinical teams
• Coordinate partner logistics, outreach follow-ups, and vendor relationships
• Support marketing activities (e.g., arranging photography, updating bios on the website, managing communications vendors)
• Represent the organization professionally and warmly in stakeholder interactions

Internal Operations & Project Coordination

• Assist in planning and executing internal events, including quarterly off-sites and the clinic’s annual conference
• Track cross-functional projects and assist with internal CEU and attendance systems for clinician education
• Maintain internal knowledge systems, documents, and shared reference files
• Support daily operations tasks (mail, ordering, materials prep, etc.)

Data & Financial Admin Support

• Run basic payroll, revenue, and other operational reports for the CEO
• Assist with categorizing financial transactions in QuickBooks under COO supervision

This is an abridged role description; contact HR for unabridged job description.

Requirements

Who You Are

• Extroverted, polished, and proactive: You’re energized by relationships and hold yourself to a high professional standard
• Bachelor’s degree required, preferably from a rigorous business or liberal arts program
• Discreet and trustworthy: You’re comfortable handling sensitive information
• Organized and systems-minded: You follow through, close loops, and see how things connect
• Mission-aligned: You care about mental health, family systems, and the bigger picture of service
• High ceiling, humble start: You’re willing to start with operational support work, but you have the curiosity and discipline to grow into far more

Bonus if You Have

• Experience with Google Workspace, Microsoft Office, WordPress, or QuickBooks
• Past work in healthcare, education, nonprofit, or mission-driven organizations
• Campus leadership, internships in consulting, operations, or stakeholder-facing roles

Benefits

• Generous paid time off, paid holidays, and paid service/volunteer hours
• Medical, dental, vision, life, and disability insurance (employer-sponsored)
• 401(k) with matching contributions
• Flexible scheduling and professional development assistance
• Access to a confidential Employee Assistance Program (EAP)
• A mission-driven culture that values systems, relationships, and reflection

To Apply

Submit your application through the online job portal. We especially welcome candidates with experience in human services, education, healthcare, nonprofit administration, or those seeking deep exposure to executive leadership, social entrepreneurship, and organizational strategy early in their career.  While not required, cover letters speak volumes about professionalism and help in the match making process. 

Search Terms / Keywords

Leadership Operations, Strategic Support, Stakeholder Relations, Organizational Affairs, Executive Assistant, Outreach Coordination, Business Generalist, Healthcare Admin, Mental Health Careers, Entry-Level Strategy, Nonprofit Leadership, Mission-Driven Operations, Cross-Functional Support