Access Coordinator II- Batesville

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 

Closing Date:

07/31/2025

Type of Position:

Other Health Care - Clinical Support

Job Type:

RegularNo

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

REP | N.Central Batesville Business Office

Department's Website:

Summary of Job Duties:

The Access Coordinator II plays a crucial role in our organization by supporting patient care activities. Their primary role is to identify and refer patients to sponsoring agencies. They also process pre-certifications and referrals and develop plans to avoid denials. The ideal candidate is detail-oriented, understands insurance regulations, and works well in a team. The Access Coordinator II ensures patient access to healthcare services and efficient organizational operations.

Qualifications:

Minimum Qualifications:

• High School diploma or GED equivalent
• Two (2) years of customer service or healthcare experience

Knowledge, Skills & Abilities:

• Knowledge of basic medical terminology
• Strong Organizational and time management skills
• Excellent communication and problem-solving skills
• Adaptable and able to thrive in a fast-paced healthcare environment
• Basic computer keyboard skills
• General knowledge of office machines, including printers and scanners

Preferred Qualifications:

• Epic
• Experience in registration, billing, or scheduling in a healthcare environment

Additional Information:

Duties and Responsibilities:

• Provides friendly, efficient, and professional customer service to the public. Answers telephone calls in a professional and courteous manner.
• Identify and refer patients and/or responsible parties to appropriate sponsoring agencies
• Process high-risk pre-certifications and referrals accurately and in a timely manner
• Collaborate with healthcare providers, patients, and agencies to ensure efficient referral processes
• Develop and implement denial avoidance plans to minimize denials and ensure appropriate patient care
• Maintain thorough knowledge of insurance guidelines and requirements
• Prepare daily deposits and complete the appropriate paperwork to submit daily by deadline

***This position is located in Batesville, Arkansas***

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

ResumeList of three Professional References (name, email, business title), Proof of Veteran Status

Special Instructions to Applicants:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Talking

Frequent Physical Activity:

Reaching, Repetitive Motion, Sitting, Standing

Occasional Physical Activity:

Crouching, Grasping, Kneeling, Lifting, Pulling, Pushing, Standing, Stooping, Walking

Benefits Eligible:

Yes