Provider Enrollment Coordinator

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Closing Date:

08/17/2025

Type of Position:

Professional Staff - Project/Program Administration

Job Type:

RegularNo

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

FIN | Reimb Provider Enrollment

Department's Website:

Summary of Job Duties:

The Provider Enrollment Coordinator provides support for the Provider Enrollment functions for UAMS Health professional providers.

The Provider Enrollment Coordinators coordinate collection and maintenance of provider information and communicate/work with payer representatives to ensure that UAMS Health professional providers are enrolled with payers timely and accurately.

The Provider Enrollment Coordinator must work closely & professionally with Credentialing (Professional/Medical Staff Offices) at UAMS & ACH hospitals; Credentialing/Contracting at CHCS PHO/ACCN), COM & Service Line administrators/staff, physicians and other licensed health care providers, governmental payers, insurance companies and internal teams including Professional Billing Services, Epic IT, Contracting & Finance to ensure professional providers are enrolled, contracted & credentialed with third party payers and that provider information is properly recorded to support correct and timely billing for professional services. The Provider Enrollment Coordinator will also provide detailed computing support in developing and managing reporting structures, tracking systems, automating any processes as possible, and for overall productivity and accuracy of the enrollment processes. The Provider Enrollment Coordinator has extensive and regular interactions with other departments, providers, third-party payers, and others.

Qualifications:

• Bachelor’s degree OR high school diploma plus 4 years experience in medical revenue cycle and/or credentialing/enrollment or an equivalent combination of education and experience.

Additional Information:

Decisions will have a direct impact upon the efficiency and effectiveness of enrollment & billing functions, and upon direct staff.  Decisions also have the potential to affect Credentialing, COM departments and Contracting Services.  Must function independently with a strong awareness of the interactions and interdependency of all areas.

This position does not directly influence budget-making decisions; however this person should possess the ability to understand the impact on the budget of decisions made from their unit.

•    Review and recommend appropriate level of staff status for applicants and advise Department Business Administrators, Service Line Administrators and/or their designees.
•    Process provider enrollment packets for completion to send out to payers in a timely manner.
•    Prepare application & enrollment packets for distribution to professional providers.  Maintain logging systems to ensure that all packets are returned.
•    Upon return of packets, review data for completeness.
•    Follow up to obtain missing information as needed.  Review/discuss enrollment process with physicians / providers and/or department liaisons and/or leaders as necessary.
•    Maintain accurate professional provider data in enrollment/credentialing database.
•    Enroll physicians and other professional providers in the appropriate reimbursement programs and ensures that the billing office is able to bill/collect from these payers on a timely basis.
•    Coordinate with the hospital Professional/Medical Staff Offices (PSO / MSO) and/or PHOs where applicable for privileged providers to maintain consistent & accurate information regarding physician billing and license numbers.
•    Coordinate with the UAMS Health Contracting department as needed to ensure providers are appropriately enrolled and linked to managed care contracts.
•    Correspond with and contact third-party payers regarding enrollment activity, policies & procedures.
•    Assure that time sensitive verifications used in enrollment process are reviewed regularly and followed up on where needed.
•    Respond to provider and departmental questions timely and appropriately including Professional Billing, Access, Epic IT, and Finance to ensure provider data is correct and answer enrollment related questions. 
•    Maintain professional competency and understanding of payer enrollment & credentialing requirements.  
•    Review reappointment dates for ACH & not privileged providers and insure that all provider reappointments are compliant with Departmental Policies and procedures.  
•    Adhere to Departmental confidentiality standards.  
•    Cross train within the Department to support Out of State Medicaid Enrollment, Payer enrollment, and other administrative functions as needed.  
•    Maintain productive work relationships with all internal and external contacts including, Physicians, Allied Health Professionals, Department Business Managers, Service Line Administrators, and designated contact person and Medical Staff leadership.  
•    Participate in continuing education programs offered by the System and external programs as appropriate
•    Accurately enter data into the credentialing/enrollment database.  
•    Assure that all information in the credentialing/enrollment databases is current, complete and accurate.  
•    Provide reports as scheduled and requested. 
•    Maintain accurate records of the status of all applications at all times.  
•    Maintain claim eligibility table in Epic and processes enrollment issues located in Epic work queues.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Special Instructions to Applicants:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking

Frequent Physical Activity:

Crouching, Kneeling, Standing, Stooping

Occasional Physical Activity:

Balancing, Pulling, Pushing, Reaching, Walking

Benefits Eligible:

Yes