Director, Data Experience - job 1 of 3

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Do you love visualizing data and rapidly prototyping creative applications? Do you like working with modern design, front-end technologies and Generative AI? Do you want to lead a team in the design and engineering of accessible data experiences, data visualization components and patterns? Put those skills to work answering strategic questions for one of the world's most respected and innovative payments companies.

The Director, Data Experience (DX) role will lead our fast-paced Data Experience team, within our Design Engineering & Analytics organization. In this role, you will set the strategy and execution roadmap of the DX team and foster broad support of the Global Design organization and our partners. In addition to owning and driving our data visualization component library Visa Chart Components (VCC), this role will manage the strategic direction of our DX Design and Support functions including an expansion into product and user experience analytics.

The Director, Data Experience will work with designers, product owners, and engineers from Global Design and our partner Product and Technology teams who leverage our design system and chart components within their products. Incredible volumes of data will be at your fingertips to mold and refine into elegant visualizations utilizing traditional proven graphics (e.g., bar charts) as well as inventing novel graphics concepts, yet to be seen. You will lead a fun, humble team, always learning, thirsty for feedback, and collaborating with others to deliver cohesive data visualization experiences.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications
-10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications
-12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
-Bachelor’s in Computer Science or other technical/design relevant field.
-In depth knowledge of data visualization design and designing for accessibility in your data experiences.
-Experience with leading, mentoring and fostering growth for a team of data visualization practitioners, or similar function.
-Curiosity and passion for Generative AI and its application within the data experience and visualization craft.
-Ability to nurture strong cross functional relationships and influence with product and technology partners.
-Fluency in digital design software including Figma and FigJam.
-Demonstrated ability to learn and adapt techniques, processes and tools to an ever-changing eco-system of design, engineering and Gen AI technologies.
-Ability to articulate your design decisions to a variety of technical and non-technical audiences.
-Detailed oriented with a keen eye to spot single pixel deformities.
-The know-how to move from pencil/paper to pixel/screen, and ultimately to code.

Technology we enjoy using and hope you do to.
-Pencils, Markers, Crayons, Paper
-Balsamiq, Figma, FigJam
-React, Angular, Stencil, Jest
-Node
-D3
-Generative AI
-And of course, Visa Chart Components

Bonus points for ...
-Demonstrated experimentation with of Generative AI and its application to this space.
-Can demonstrate abilities through shareable (public facing) data visualization experiences.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 196,000 to 284,450 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.