VCS Business Insights

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Scope and Responsibilities

As a member of the VCS Commercial Operations team this individual will be focused on ensuring VCS runs effectively and efficiently and identifying and executing opportunities where the business unit can improve. The Manager will report to the Director of Business Insights and Operations and work closely with multiple teams in and outside of VCS.

Examples of responsibilities include:

• Data aggregation, synthesis and insights: Developing Monthly VCS Fact Pack from internal and external data sources
• Performance management: Design and manage reports and dashboards in excel or PowerBI to track performance and progress for key organizational metrics
• Metric development and tracking: Work with cross-functional stakeholders to understand metrics needed to better run the business and work with data stakeholders to understand sources and calculations to bring those to life
• Data enablement: Develop persona-based approaches to driving consistent data usage across the organization, including new dashboard launches and upskilling teams with current data enablement
• Requirements gathering and prioritization: Work with cross-functional business teams to gather requirements for future dashboard enhancements then work with data and business intelligence teams to prioritize and track progress
• Ad hoc analysis: Drive analysis and due diligence to provide key business insights for high-priority initiatives (e.g. go-to-market strategies, revenue acceleration opportunities, scenario analyses, competitive intelligence) utilizing internal and external data

Visa will accept applications for this role until at least July 21, 2025.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications
•8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications
•9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
•Self-starter who can drive a project forward independently. You are willing to roll up your sleeves, take ownership, and are focused on delivering result
•Analytical experience and ability to learn excel, Power BI, and MS Dynamics
•Structured problem solving using data-driven approaches
•Ability to generate insights and tell a story with data
•Natural collaborator, team oriented, diplomatic, and flexible, with demonstrated capacity to function in a matrixed organization that spans multiple geographies
•Strong attention to detail, highly organized, and adept at multi-tasking.
•Strong communication skills, both oral and written
•Strong analytical, teamwork, leadership, and critical thinking skills
•Ability to influence successfully in a matrixed and virtual organization
• Relevant work experience in management consulting, strategy, finance, or operations

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 127,400 to 217,500 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.