Senior Product Manager, Talent Solutions
An Important Note about Wayfair's In-Office Policy and Salary:
Please note that this is a hybrid role based in Boston, MA, and will require you to work in the office on Tuesdays, Wednesdays, and Thursdays.
The salary range for this position is $161,000 - $172,500 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units will also be provided as part of the compensation package.
Who We Are:
At Wayfair, we’re transforming how people shop for their homes—and that same spirit of innovation drives how we scale our global workforce. The Talent Technology team sits at the intersection of People, Process, and Product, delivering solutions that power every stage of the employee journey.
As a Senior Product Manager, Talent Technology, you will lead end-to-end initiatives that redefine how employees experience support—from process design to systems implementation. You’ll own high-impact projects that streamline operations, drive AI-powered self-service, and reduce manual intervention across the HR ecosystem. This role requires strong systems thinking, comfort with technical complexity, and the ability to align diverse stakeholders around common priorities. You’ll be responsible for evaluating and implementing third-party solutions, redesigning business processes, and improving interoperability across platforms like Workday, Alight, Avature, Verint, and other HR technologies.
What You’ll Do:
- Drive the strategy and execution of AI-enabled self-service capabilities that reduce friction and empower employees
- Lead vendor evaluations and manage full lifecycle implementation of new tools, ensuring alignment with architectural and business goals
- Redesign and streamline process flows across core HR areas (e.g., recruiting, onboarding, time tracking, payroll, benefits)
- Uncover and address manual processes by leveraging Workday capabilities and other system features
- Lead discovery and reconfiguration efforts within Workday to optimize core workflows and drive measurable efficiencies
- Define and maintain a product roadmap that balances speed, scale, and long-term impact
- Drive organization-wide change management strategies, plan for successful adoption, and manage the learning curve across diverse stakeholder groups
- Collaborate with cross-functional teams (Engineering, Legal, HR, Compliance) to align on technical feasibility, requirements, and compliance needs
- Translate complex business needs into clear product features, user flows, and outcomes
- Leverage data, experimentation, and feedback to drive continuous improvement
- Act as the connective tissue across stakeholder groups, ensuring shared understanding, accountability, and adoption
What You’ll Need
- 6–10 years of experience in product management or HR technology in a complex, matrixed environment
- Proven ability to lead end-to-end product delivery—from vendor selection through implementation and change adoption
- Strong systems thinking with experience mapping and redesigning workflows for efficiency
- Demonstrated success enabling automation, AI/ML, or self-service tools within enterprise ecosystems
- Expertise managing and integrating core HR systems like Workday, Avature, Verint, and related tools
- Excellent communication, stakeholder management, and prioritization skills
- Experience navigating ambiguity, balancing tradeoffs, and aligning business and technical teams
Why You’ll Love Wayfair:
- Time Off:
- Paid Holidays
- Paid Time Off (PTO)
- Health & Wellness:
- Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
- Life Insurance
- DIsability Protection (Short Term & Long Term DIsability)
- Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
- Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
- Caregiver Services
- Financial Growth & Security:
- 401K Matching (Employee Matching Program)
- Tuition Reimbursement
- Financial Health Education (Knowledge of Financial Education - KOFE)
- Tax Advantaged Accounts
- Family Support:
- Family Planning Support
- Parental Leave
- Global Surrogacy & Adoption Policy
- Professional Development & Recognition:
- Rewards & Recognition
- Global Employee Anniversary Awards
- Paid Volunteer Work
- Unique Perks:
- Employee Discount
- U.S. Bluebikes Membership
- Global Pod Outings
- Work/Life Balance:
- Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments
We are looking forward to your application!
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
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