Chief Operating Officer
Skills
- Expertise in trauma-informed principles and practices.
- Strong project management and problem-solving skills.
- High business acumen including quality improvement and operational processes.
- Knowledge of federal and state mental health laws and regulatory compliance.
- Financial acumen and familiarity with complex financial models.
- Proficiency with health records, learning and communication technologies.
- Excellent collaboration, communication, and leadership abilities.
Responsibilities
- Implement best practices in customer satisfaction, operational alignment, and provider engagement.
- Ensure patient safety and positive clinical outcomes in collaboration with clinical leadership.
- Evaluate and monitor operational systems and infrastructure aligned with strategic goals.
- Supervise Vice Presidents for clinical services and advance clinical quality and operational excellence.
- Champion continual process improvement and operational compliance with regulations.
- Support leadership development and succession planning in partnership with Human Resources.
- Lead budgeting and resource stewardship to achieve organizational goals.
- Participate in external committees to influence and stay updated on regulatory and clinical standards.
- Foster a culture of well-being, innovation, and operational excellence.
- Guide a trauma-informed environment supporting resilience and recovery.
Education
- Master’s degree related to mental health services, business operations, healthcare administration, or quality systems.
Benefits
- Competitive salary with performance bonus.
- Hybrid work model with regular onsite presence.
- Commitment to fair and equitable hiring.
- Inclusive workplace with equal opportunity employment.
- Access to comprehensive benefits as outlined on the company’s career site.
Average salary estimate
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