Inside Sales Manager- National Accounts

POSITION SUMMARY

Inside Sales Manager – National Accounts leads a team focused on driving revenue growth within a defined set of healthcare solutions. Key focus areas are on customer outcomes, strategic alignment, and strong collaboration with the sales organization and a commitment to coaching and measuring key metrics for continuous improvement.

PRIMARY OBJECTIVES AND RESPONSIBILITIES

• Manage and nurture relationships with national accounts, ensuring a high level of satisfaction and driving revenue growth within these key partnerships.
• Develop, refine, and maintain discipline on a focused overall sales strategy, with specific measurable tactics and actions that generate sales & revenue.
• Increase revenue throughput with existing customers across a defined set of healthcare solutions.
• Own key customer outcomes, including utilization, retention, and overall customer health for a specified group of healthcare facilities.
• Work closely with sales leaders to ensure alignment of strategic initiatives and successful product launch activities.
• Implement and oversee the measurement of key sales performance metrics, regularly analyzing reports to identify trends, areas for improvement, and opportunities for optimization.
• Actively engage in coaching and development initiatives, utilizing call quality monitoring, observation, and targeted coaching to enhance the skills and performance of the inside sales team.
• Ability to lead and train inside sales teams in a fast past environment.
• Track sales activities in the CRM

QUALIFICATIONS

• Bachelor’s degree in business, Marketing, or related field.
• Proven experience in inside sales management, preferably in the healthcare industry.
• Strong understanding of key customer outcomes and the ability to drive product adoption and utilization.
• Excellent collaboration skills to align with field sales, marketing, and finance teams.
• Demonstrated ability to manage national accounts and foster strategic relationships.
• Experience in daily management of activities, focusing on KPIs and performance metrics.
• Proven track record in sales coaching and professional development.
• Analytical skills to interpret sales reports and make data-driven decisions.
• Self-Starter – Take Initiative to go beyond client expectations. Find ways to benefit, learn, and grow from challenging roles. Comprehend and maximize personal strengths while actively improving upon weaknesses.

KNOWLEDGE, SKILLS, AND ABILITIES

• Team Player – Highly effective amongst multiple individuals at various levels. Diplomatic and comfortable in sharing ideas and solving problems in a collaborative environment.
• Communication – Display exceptional verbal, written, and listening skills. Strong ability to tailor communication style to specific audiences.
• Independence and Judgement – Strong ability to work independently with little manager oversight. Exercise exceptional judgment when interpreting issues, problems, or opportunities.
• Manage Ambiguity – Highly effective and efficient in situations involving uncertainty or lack of information. Strong ability to identify desired outcomes and deliver outcomes, thereby driving towards the achievement of goals.
• Strong organizational and time-management skills demonstrated by ability to meet activity targets and perform sales processes that produce predictable results.
• Ethics and Integrity – Display ethical work habits every day and in all situations. Conduct work with uncompromised personal integrity, ‘common sense,’ and sense of right and wrong – regardless of the situation.

DISCLAIMER

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

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This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions, this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.