Business Services Coordinator

Job Title: Business Services Coordinator

Department: Corporate Real Estate and Business Services

Job Summary:

The Business Services Coordinator plays a pivotal role in supporting operational efficiency by managing administrative tasks, coordinating business activities, and serving as a key point of contact for internal and external stakeholders. This role requires excellent organizational skills, attention to detail, and the ability to multitask in a dynamic environment.

Key Responsibilities:

1. Administrative Support:

• Manage calendars, schedule meetings, and coordinate travel arrangements for team members.

• Prepare reports, presentations, and correspondence as needed.

• Maintain accurate records and files for the department.

2. Operational Coordination:

• Oversee day-to-day office operations, including supply inventory, office checklists, vendor management, and facilities requests.

• Ensure timely processing of invoices, purchase orders, and expense reports.

• Provide reception support.

• Collaborate with cross-functional teams to support business initiatives.

3. Communication:

• Serve as a liaison between the department and internal/external stakeholders.

• Respond to inquiries and provide timely information to team members and clients.

• Draft and distribute communications, such as memos and updates, as directed.

4. Project Support:

• Assist in planning and executing special projects and events.

• Monitor project timelines and deliverables to ensure deadlines are met.

• Provide logistical and administrative support for key initiatives.

5. Compliance and Documentation:

• Ensure adherence to company policies and procedures.

• Maintain confidentiality and security of sensitive information.

• Assist in audits and compliance reporting as required.

6. Onboarding:

• Maintain service levels and explore efficiencies as appropriate

• Ensure new hires have appropriate tools required on Day 1.  ie: equipment, provisioning, workstation

7. Technology:

• Provide appropriate tools for internal stakeholders

• Ability to troubleshoot basic day to day issues; assist end users as needed.

Qualifications:

• Education: Bachelor’s degree in business administration, Communications, or a related field (preferred).

• Experience: 2-4 years of experience in a business service, administrative, or coordination role.

• Skills:

• Strong organizational and multitasking abilities.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Ability to work independently and collaboratively in a fast-paced environment.

• Problem-solving mindset with attention to detail.

Working Conditions:

• Office-based role with occasional travel, if required.

• May involve extended hours during peak periods or project deadlines.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.