Claims Representative

Overview

The Claims Representative administers information from clients by phone, email and fax in order to process insurance claims; works with clients, adjusters, and Sales Executives on claims status, problems, and questions.

The Ideal Candidate

• You have a customer service mindset and enjoy solving people’s problems with a smile
• You are a dependable team player and are able to get the work done as assigned to you
• You have both communication skills and analytical skills

If this sounds like you, we invite you to keep reading and apply!

What You'll Do

• Assists clients of the agency in reporting and monitoring of all personal and commercial lines claims, which includes taking initial loss notice, getting loss notice to the appropriate insurance company, communicating with insured on adjuster assignment, tracking claims payments/reserves, and following the claim until closed by the insurance company.
• Conducts initial reviews of claims for any coverage questions, reviews any denial of coverage for accuracy and acts as a liaison between insured and insurance company adjuster.
• Refers coverage questions to Claims Manager from insurance companies.
• Prepares claims information for presentations as requested.
• Resolves customer claim issues in coordination with Claims Specialist and Sales Executives to reduce E&O exposure.
• Other duties as assigned.

What's in it For You?

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:   

• Competitive base salary   
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options    
• Company match 401(k) plan – 50% up to 6%!   
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers    
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists   
• Pet benefits & discounts    
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners  

What You'll Need

• Advanced degree from college or technical school; or 2-5 years of related experience and/or training; or equivalent combination of education and experience
• Must meet any local or state license/designation requirements
• Tech savvy; ability to learn multiple systems including Microsoft Office Suite and Agency Management software

Grow, with us

AssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.   

We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.

AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!