Project Coordinator

Description

Job Description Summary:

Ensure Block Imaging fulfills commitments, provides a noteworthy customer experience, and manages information within internal systems. Responsible for collaborating with team members to manage risk and capitalize on opportunities. Provide timely updates to both customers and vendors to establish clear expectations. Coordinate inspections, shipments, transportation documents, part orders, installations and internal handovers. Provide exceptional customer service to end-users and any associated brokers, vendors, or service providers.

Essential Functions and Job Duties:

• Plan and coordinate movement of equipment to meet budget and timeline requirements.
• Provide timely updates to all parties of the progress of equipment movement.
• Problem solve and work to resolve issues that arise during a project.
• Ensure that all customers, buyers, sellers, and vendors are pleased with the performance of Block Imaging's handling of logistics issues.
• Maintain and update all Company databases in a timely manner.
• Utilize SalesForce360 to create purchase orders, track costs and payments to/from customers and vendors.
• Create financial documents in SalesForce360 for external and internal customers.
• Utilize SalesForce360 to communicate, maintain project organization and track parts and assets.
• Develop and document competitive quotes for each service provided ensuring the best service is provided by vendors, at the lowest possible cost. Negotiate as necessary.
• Meet reporting and record retention requirements for all governing bodies.
• Travel as needed to equipment work sites to oversee operations.
• Develop knowledge of various medical imaging equipment to enhance technical understanding of the products we sell and service and ensure customer requirements are met.
• Available after hours and weekends to handle logistics issues depending on project location.
• Seize opportunities and manage risk.
• Maintain confidentiality.
• Other duties as assigned.

Requirements

Role Competencies:

• Solution-oriented, flexible and able to resolve situations with confidence and mature leadership.
• Solid organization skills that include attention to detail and multitasking ability.
• Analytical skills with the ability to evaluate need, identify options, and negotiate price.
• Capable of working within a team and focused on building positive working relationships.
• Mechanical aptitude with desire to solve problems using initiative and critical thinking skills.
• Exceptional written and verbal communication skills including telephone, writing, and listening.
• Ability to organize work, lead concurrent projects and ensure timelines are met.
• Hold vendors and contractors to a high standard while ensuring projects are completed on time.
• Experience in delivering and demanding a high level of customer service.
• Must be able to discuss challenges and changes with clients and vendors.
• Experience in developing maintenance programs and schedules.
• Proficient in Excel, Word, Outlook, keyboarding, and internet research.
• Salesforce 360 (or other CRM software) experience is preferred.

Cultural Fit:

Exhibit the Block Core Values of Growth, Integrity, Together, and Honor. Make choices that contribute to the development and reinforcement of the core values.

Education or Relevant Experience:

• Education: Associates degree or equivalent experience in Supply Chain Management, Logistics, Medical Imaging or Operations.
• Experience: Three years’ experience in logistics or supply chain function.

Supervisory Responsibilities:

This role only requires self-supervision

Minimum Physical Expectations:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you have any questions, please contact Human Resources.

• Physical activity that requires often bending, stooping, reaching, climbing, kneeling and/or twisting. 
• Physical activity that sometimes involves pushing and/or pulling over 25 lbs. but not more than 75 lbs.
• Physical activity that sometimes involves lifting over 25 lbs. but not more than 75 lbs.
• Physical activity that requires keyboarding, sitting, phone work and filing.

Travel Requirements:

N/A

Work Environment Expectations:

Temperature, noise level, whether the job is inside or outside, and other factors that will affect the person’s working conditions while performing the job.

• Physical activity that sometimes requires exposure to loud noises that do not require ear plugs.
• Physical activity that often requires exposure to machinery.
• Physical activity that sometimes requires exposure to hazardous materials (MSDS available).