Customer Account Specialist (Tier 1) Accounts Receivable (Enterprise Solutions)
Job Overview
Processes and monitors fiscal transactions related to Public Utilities Department customer billings and payments. Audits, analyzes and reconciles revenue and expenditure postings to the department’s general ledger and balances daily account activity including accounts receivable, deposits, loans, PUCR and customer refunds. Monitors multiple accounting reports to establish when and if customer accounts require adjustments.
Salary
$36,732-$66,185
Ideal Candidate
The ideal candidate for the Accounts Receivable Customer Account Specialist position will possess a strong foundation in customer account management and fiscal operations, with demonstrated experience in processing and monitoring billing transactions, payments, and account reconciliation. They will exhibit excellent written and verbal communication skills and the ability to read, interpret, and apply job-related rules, policies, and procedures with accuracy and sound judgment.
This candidate will have a proven ability to analyze and reconcile revenue data, identify discrepancies, and take corrective actions as needed. Proficiency in data entry using various software systems is essential, with a demonstrated aptitude for learning and adapting to new technologies. The candidate must also possess intermediate to advanced skills in Microsoft Excel to support monthly reporting and analytics.
Attention to detail, problem-solving skills, and the ability to work independently while meeting deadlines are critical for success in this role. A customer service-oriented mindset, combined with a strong work ethic and commitment to accuracy and accountability, will distinguish the most qualified applicant.
Core Competencies
- Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
- Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
- Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
- Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
Tier 1
|
Duties and Responsibilities Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
|
|
Job Specifications
|
|
Physical Requirements
Work Category
|
|
Minimum Qualifications Required
OR
|
Emergency Management Responsibilities
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
Career Progression
Employees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Contribute to public infrastructure engineering projects in Tampa with Hillsborough County as an Engineering Associate.
A Staff Accountant position is available at HHM Hotels in Miami Beach, responsible for detailed accounting tasks and financial reporting in a luxury hospitality environment.
A family-owned business in Charlotte is looking for a detail-oriented Accounting Specialist to manage accounts payable and support financial closing processes.
Saint Luke’s Health System is looking for a certified coder and patient accounts representative to handle billing, coding, and account receivable tasks in their Kansas City office.
TechTown Ops+ is looking for a detail-oriented Accounting & Business Support Associate to manage bookkeeping, payroll, and administrative functions supporting mission-driven clients and internal teams.
Stonewall Kitchen is looking for an experienced Senior Accounts Receivable Specialist to lead accounts receivable operations and ensure financial accuracy.
A dynamic Senior Revenue Accountant role focused on Premium Subscription revenue within a fast-paced, internationally renowned company in New York, NY.
An Accounts Payable Analyst Temp position requiring expertise in accounts payable operations, ERP systems, and financial analysis in Versailles, Ohio.
Lead Blockchain.com's technical accounting and financial reporting efforts ensuring compliance with US GAAP and SEC regulations as Director of Technical Accounting and Financial Reporting.
Experienced tax professionals are invited to lead and grow as Senior Tax Manager at a respected public accounting firm in the Omaha metro area.
Seeking an experienced Accounts Payable Manager to lead AP staff and manage financial systems within a growing nonprofit organization in Los Angeles.
Oversee and optimize high-volume accounts payable processes as the AP Supervisor at Vertical Bridge, a leader in telecommunications infrastructure.
Contribute to efficient patient account management and billing processes at a distinguished breast health center committed to community care and quality service.
R S Andrews of Tidewater Heating, Cooling is seeking a Billing Specialist to efficiently manage invoicing and billing accuracy in their Chesapeake office.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
