Accounting & Business Support Associate, TechTown Ops+

Description

About the Organization

TechTown Ops+ is a full-service solution designed to alleviate the administrative burden for small businesses, entrepreneurs, and nonprofits by offering expert HR, payroll, benefits administration, and finance/accounting support. Tailored for businesses at various growth stages, Ops+ handles essential back-end operations so owners can focus on strategic growth and innovation rather than paperwork

About the Opportunity

TechTown Ops+ is seeking a highly organized and detail-oriented Accounting & Business Support Associate to join our team. Ops+ is a growing Administrative Services Organization (ASO) that provides outsourced HR, payroll, and finance support to mission-driven organizations and small businesses. As demand for our services continues to grow, we’re looking for a proactive, detail-oriented individual who thrives in a fast-paced, client-focused environment.

This is a hands-on role for someone who enjoys digging into the day-to-day work—whether it’s processing payroll, reconciling books, or keeping administrative operations running smoothly. The Accounting & Business Support Associate will have the opportunity to make an immediate impact by supporting our internal team and client organizations with essential financial and administrative tasks. 

The Impact You Will Make:

Bookkeeping

• Record and categorize financial transactions in accounting software (QuickBooks & Bill)
• Reconcile bank and credit card statements monthly
• Generate and maintain accurate general ledger and journal entries
• Assist with monthly and year-end financial reports
• Maintain and organize financial records for client accounts
• Support budgeting, forecasting, and cash flow monitoring
• Assist with audit preparation and financial compliance tasks
• Prepare and send client invoices and monitor accounts receivable and accounts payable

Payroll

• Process payroll for multiple clients accurately and on schedule (weekly, biweekly, or semi-monthly)
• Manage the onboarding of new employees into payroll systems
• Ensure compliance with federal, state, and local payroll tax laws
• Coordinate and ensure the successful filing and reconciliation of payroll taxes and related reports (e.g., 941, W-2s, 1099s)
• Handle payroll adjustments, garnishments, PTO tracking, and benefits deductions
• Provide responsive support to client inquiries about payroll, tax withholdings, and earnings
• Coordinate the HRIS system implementation for new clients

Administrative

• Maintain digital and physical filing systems for clients and internal documents
• Support client onboarding by organizing documentation, contracts, and initial setup steps
• Prepare internal reports, presentations, and summaries using data from various departments
• Track and follow up on task deadlines and deliverables using project management tools
• Maintain CRM and internal tracking systems to ensure data accuracy
• Other duties as assigned

Requirements

What You Will Bring to the Table:

• Bachelor’s degree in Accounting, Finance, or a related field
• 3+ years of experience in bookkeeping and payroll processing, preferably in a client service or ASO/PEO setting
• Proficient in accounting-oriented software like QuickBooks and Bill.com
• Strong understanding of GAAP, payroll regulations, and tax compliance
• Demonstrated experience with HRIS systems; Paylocity experience highly preferred
• Exceptional attention to detail and organizational skills
• Ability to manage multiple clients and deadlines with minimal supervision
• Excellent communication skills—written and verbal
• High degree of discretion and integrity in handling confidential information

Would be nice to have:

• QuickBooks Bookkeeper Certification and QuickBooks Online Certification Level 1
• Knowledge of ASO operational models and service delivery frameworks
• Certified Bookkeeper (CB) or Fundamental Payroll Certification (FPC) is a plus

Salary:

The budgeted salary range for this position starts at $60,000 and may be adjusted according to qualifications and experience.

The Perks:

TechTown offers generous health and dental plans as well as vision, life insurance, short-term disability, a 401(k) plan, and a team member assistance program. Full-time team members also receive:

• 100% TechTown paid Life, STD, and LTD benefits
• Wellness Inspired Workplace with a Wellness Program and onsite Wellness Room
• 5 Weeks of paid time off per year
• 23 paid holidays (including 2 weeks in December and 1 week in July)
• 10 Paid Mental Health Days per year
• $2500 Professional development stipend
• Retirement plan with employer matching up to 6%.
• Paid parental leave
• Creativity and innovation supported and encouraged by leadership
• Fulfillment and the knowledge of having made an impact in Detroit’s economic growth

Work Arrangements:

This position is primarily an in-person role. We believe in-person work fosters better collaboration, stronger team dynamics, and more effective learning opportunities, especially for cross-functional projects and informal knowledge sharing.

However, we also recognize the importance of flexibility. Therefore, this role allows for periodic remote work, subject to manager approval and departmental needs. The specific remote work schedule can be discussed during onboarding and revisited as needed to support organizational goals and individual work-life balance.  

Accessibility:

At TechTown Detroit, we are committed to fostering an inclusive, accessible environment where all team members, clients, and tenants feel valued, respected, and supported. We are dedicated to building a workforce that reflects the communities in which we live and serve and creating an environment where everyone has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email our Human Resources department at hr@TechTownDetroit.org. Include your full name, the best way to reach you, and the accommodation needed to assist you with the application process.