Sales Operations Analyst

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are seeking a detail-oriented Sales Operations Analyst to join our dynamic logistics team. This role combines analytical expertise with proactive sales support, focusing on lead generation, prospecting, and data-driven sales insights. The ideal candidate will leverage analytical skills to identify opportunities, support the sales team through cold calling efforts, and optimize our customer acquisition process.

Responsibilities:

• Research and identify potential customers in target markets and industries
• Execute outbound cold calling campaigns to generate new business opportunities
• Schedule appointments and demos for senior sales team members
• Track and report on lead generation activities and conversion rates
• Analyze sales performance metrics, pipeline data, and conversion rates
• Create comprehensive sales reports and dashboards for management review
• Monitor and analyze customer acquisition costs and ROI metrics
• Maintain accurate and up-to-date records in CRM system
• Develop and implement data entry standards and best practices
• Ensure data integrity and consistency across all sales touchpoints
• Conduct industry research to identify emerging market opportunities
• Analyze customer behavior patterns and buying cycles
• Support development of customer segmentation strategies
• Research prospect companies and key decision makers
• Gather competitive intelligence and market insights

• Bachelor’s degree in Marketing, Business, or related field, or equivalent professional sales/inside sales experience.
• Proven experience in sales operations with a focus on new business development and pipeline management.
• Strong analytical skills with the ability to interpret sales data and market research to support strategy.
• Proficiency in CRM software (Salesforce, HubSpot, or similar), MS Office, and Google Suite.
• Excellent communication skills, both verbal and written, with a confident and persuasive approach.
• Self-starter with a hunter mentality, results-driven and proactive in problem-solving.

• Competitive Salary
• Career Growth
• Health Benefits