Agile Product Management Senior Advisor

Role Summary:

In this role, you serve as the internal voice of the customer. You will own all aspects of your technical products, leading business value creation and managing overall product health supporting the foundational data centric applications that support Client Reporting. You will apply specialized product knowledge and expertise to understand business and technology objectives, develop the product vision and roadmap, prioritize, and translate needs into requirements with clear acceptance criteria to ensure that expected outcomes achieved.

Duties include, but not limited to:

• Instrumental in shaping the technical product —what, who, why of the product and the governing constraints and assumptions that shape the product vision.

• Product Backlog Ownership - capture work, collaborating with the BPOs/Business Stakeholders/Software Engineering to create and own the product backlog that includes new Features and enhancements, non-functional requirements, and resolution of tech debt.

• Being an enthusiastic advocate, with the ability to identify, champion customer needs, and improve with agile principles in mind.

• Applying technical acumen to bridge the gap between product and technical aspects of product development.

Responsibility:

Product Management:

• Collaborate with the agile team to build and manage the backlog of features and capabilities, and plan software releases.

• Write actionable user stories with clear acceptance criteria and prioritize them into a ranked work queue based on value, customer need, and production impact.

• Lead activities such as prioritization and negotiation with BPO/Stakeholders on backlog priorities.

• Perform analysis and design to support the execution of technology delivery teams.

Product Knowledge:

• Leverage product/service knowledge to identify impacts and guide decisions/sequencing based on that knowledge.

• Understand dependencies outside of their product/service to align on expectations.

• Establish and maintain the Technical Product Roadmap.

Solution Expertise:

• Possess broad knowledge of Web Applications, APIs, DataMart, and Analytics technologies, ETL tools, and the ability to translate business needs into technical requirements.

Change Agent:

• Drive continuous improvement by identifying opportunities for optimization and enhancing team performance using a metrics-based approach.

• Ensure consistency with enterprise data standards.

Collaboration/Impediments:

• Build trusted relationships with business and technology partners.

• Collaborate across functional, operational, and technology groups to ensure appropriate engagement.

• Assist with key stakeholder negotiations and serve as the main point of contact to resolve escalations, remove impediments, and tackle conflicts.

Qualifications:

• 10+ years of experience in the related field.

• Enthusiastic advocate capable of identifying and championing customer needs while improving with Agile principles.

• Initiative-taking, adaptable, and able to inspire others.

• Ability to work cross-functionally with Business Stakeholders, Software Engineering, Data Design, Information Protection, Infrastructure, etc.

• Excellent verbal and written communication skills; polished and professional with high emotional intelligence (EQ) focused on achieving positive outcomes.

• Experience with Agile tools (JIRA, Jira Align), collaboration tools (Confluence, SharePoint), Visio, reporting tools (Tableau), and ticketing systems (ServiceNow) preferred.

• Proven ability to balance technical knowledge with business acumen.

• Responsible for all aspects of technology product ownership for the Client Reporting & Analytics application.

• Experience with Web Applications, API Integrations, and managing large volumes of data using technologies like Java, JavaScript, ReactJS, and SQL.

• Conducts data profiling and analysis to evaluate data sources.

• Working knowledge of DBMS such as Teradata, Snowflake, Delta Lake, and concepts such as database modeling, data migration, and BI, with adaptability to quickly learn innovative technologies.

• High degree of comfort in a fast-paced and ambiguous environment.

• Strong understanding of Agile methodologies like Scrum, Kanban, etc.

• Ability to work in a team with minimal supervision while managing multiple tasks under pressure.

• Healthcare experience preferred but not required.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 113,200 - 188,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.