Senior Writer – Executive & Strategic Communications

Coupang is a technology and Fortune 150 company listed on the New York Stock Exchange (NYSE: CPNG) that provides retail, restaurant delivery, video streaming, and fintech services to customers around the world under brands that include Coupang, Coupang Eats, Coupang Play and Farfetch.

Role Overview

We are on a mission to build clarity and trust through exceptional communication. Our work helps shape how employees, partners, customers, and the public understand our purpose and strategy. We translate complex business and societal issues into clear, impactful narratives that inspire confidence and drive action. Join a high-performing team of storytellers and strategists committed to elevating executive voices and telling powerful brand stories.

As a Senior Writer on the Global Communications team, you’ll develop high-impact content that articulates company strategy, leadership vision, and business priorities. This includes executive speeches, op-eds, research briefs, press releases, and case studies. Your work will inform, inspire, and influence key audiences inside and outside the company.

This role is ideal for a clear thinker and exceptional communicator who can quickly grasp complex topics—ranging from technology and operations to corporate values and market trends—and transform them into content that is concise, credible, and compelling.

What You Will Do

• Write executive speeches and presentations for high-profile internal and external engagements.
• Create thought leadership content including op-eds, blog posts, and LinkedIn articles.
• Develop detailed case studies and research briefs that spotlight business impact, innovation, or operational excellence.
• Draft press releases, media statements, and messaging frameworks aligned with corporate strategy.
• Partner with cross-functional teams including Global Corporate Communications and Public Affairs o ensure message alignment.
• Help evolve and maintain a consistent narrative architecture for the company’s communications.
• Deliver rapid, high-quality writing under tight deadlines when needed for time-sensitive initiatives.

Basic Qualifications

• 12 - 15+ years of experience as a writer in executive communications, journalism, consulting, or related fields.
• Outstanding writing, editing, and storytelling skills across a range of formats and tones.
• Demonstrated ability to turn complex or abstract ideas into clear and persuasive messages.
• Strong analytical thinking and research capabilities.
• Experience working directly with senior leaders or subject matter experts.
• Comfort operating in a fast-paced, highly collaborative environment.
• Excellent organizational and project management skills.

Preferred Qualifications

• Background in corporate communications, editorial, consulting, or strategic writing roles.
• Experience in business storytelling, investor communications, or tech sector a plus.
• Ability to shape content strategies and coach stakeholders on narrative framing.
• Familiarity with audience engagement on digital platforms.

Pay & Benefits:

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.The base pay for this position ranges from $125,000/year in our lowest geographic market to $233,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com

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