VP, Business Service Manager
Skills
- 10+ years program or portfolio leadership in enterprise IT
- People management and cross-functional team leadership experience
- Expertise in Agile/SAFe delivery frameworks
- Strong business analysis and product management skills
- Familiarity with Jira, Confluence, and test planning tools
- End-to-end product lifecycle management
- Excellent stakeholder management and executive communication
- Ability to assess program health and mitigate risks
Responsibilities
- Lead delivery of large-scale, cross-departmental IT programs
- Manage and mentor AVP BSMs and initiative leads
- Define and improve delivery governance frameworks
- Align senior IT and business leadership priorities with execution
- Drive planning, dependency management, and portfolio reporting
- Advise CIO/CTO and influence technology transformation
- Gather and refine product and business requirements with stakeholders
- Translate business needs into functional and technical specs
- Collaborate with engineering teams throughout development cycles
- Conduct functional validation, user acceptance testing, and feedback processes
Education
- Bachelor’s or Master’s degree in technology, Business, or related field
Benefits
- Opportunity to work at a leading, high-growth fintech company
- Collaborative and nimble company culture
- Involvement in cutting-edge financial services innovation
- Recognition as one of the Best Places to Work in Fintech
Average salary estimate
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Founded in 2008, Cross River Bank is a financial institution that provides personal and corporate banking products and services to individuals and companies such as checking, savings, and personal loans. Cross River Bank is located in New Jersey.
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