Senior Creative Program Manager

As a Senior Creative Program Manager, you’ll be leading the development of creative programs in partnership with key stakeholders, internal IMC-creative team, and external agencies. This role will be championing diverse creative projects from packaging design through brand campaigns and new product launch GTM assets across a variety of cross-functional teams and channels. This is a highly cross-functional role that requires deep collaboration with team members across Creative, IMC, General Management, Product Marketing & Development, Tech/Digital, Medical and Legal.

IMC x External Creative Vendor Creative Program Management

For ”Big Ticket”/Brand Level/ P0 integrated creative campaigns & brand distinctive asset foundations / guideline projects:

• Example: 
• Curology Acne Campaign (Territorial)
• Curology Hair Formula Campaign (Territorial)
• Agency & Curology Packaging and Distinctive Asset Creation (Turner Duckworth)
• Agency Brand Campaign (Terri & Sandy)

• Responsible for escalating and clearly communicating roadblocks or issues that arise
• Assist with prioritization and resourcing, identifying clear ownership for each project
• Partner with external agency Project Manager to schedule and run agency x internal meetings, next steps and timelines, answering questions & providing any brand materials and feedback
• Schedule & run internal feedback sessions, taking notes, providing feedback as it pertains to any potential roadblocks, connecting information from other projects and collecting internal stakeholder feedback to vendor Project Manager
• Manage and route all creative pre-production, production and post production content to stakeholders for review/approvals (including legal and medical).
• Partner with IMC lead and RACI stakeholders to map out and organize all information pertaining to a program. This could include:
•  Collaborate with IMC lead (Creative PM is consulted) to input the creative lead times into the larger general campaign timeline. Goal is to make sure all milestones are lining up so that internal and external partners are able to get any creative assets on time.
• Sharing out and organizing all campaign materials for internal distribution (creative-IMC team, lifecycle, social, etc)
• Organizing external campaign assets for IMC team member to distribute to appropriate external partners (RAIN/Media) 
• Manage the project plan & creative execution of any GTM tacticals with the internal creative team
• Manage and help source vendors for any PR creative merch needs pertaining to the campaign

Internal Creative Program Management

For any non “Big Ticket P0” projects AKA P1-P3. This could include a variety of projects briefed in from GM, PMD, IMC, Lifecycle, Tech, etc. and are executed with either our internal creative team (FTEs & Freelancers) or smaller, specialized external creative vendors (like a Lifecycle creative agency).

• New Product Launch and evergreen content development (photo/video)
• Example: Curology Hair Shampoo & Conditioner
• New product Launch and evergreen GTM Tacticals
• Example: Milky Hydration Concentrate Launch Lifecycle & Organic Social
• Retail In-store & digital creative
• Example: CVS Endcap, CVS Kit PDP Image & Copy
• PMD packaging and copy development
• Example: Target Starter Set Belly Band
• Lead creative project development from planning to handoff including vetting, resourcing, scheduling, communication and risk/mitigation management
• Responsible for escalating and clearly communicating roadblocks or issues that arise throughout the project lifecycle
• Provide creative project updates in regular status meetings or communications to keep both the Creative and Cross-functional partners updated on project status
• Keep upcoming projects and calendars updated, which may require proactive communication to stakeholders on progress with enough time to develop and execute. 
• For external content production, Work closely with Creative Director, Art Director and internal creative team to prepare evergreen shoot northstar and brief for external production vendors, manage external production vendors and all project plans/timelines for internal team / stakeholder photo/video reviews, organize final assets in Bynder and distribute to the wider team once delivered.
• Responsible for operationalizing and optimizing internal workflows to effectively meet project deliverables

Operationalizing workflow

• For internal projects, creative ops team to review upcoming projects together, each program manager to collaborate on which projects each person should take.
• For new products: the PM managing the packaging and copy development with PMD will take on the photo/video production & GTM tacticals (unless it is an “Big Ticket” P0 external Brand project). This will allow each PM to be the expert in the product and see the program through from packaging development to go-to-market.
• For “Big Ticket/P0” external brand projects, Sasha to continue to work closely on Curology x Territorial programs and Paige to work on Agency
• For ad hoc or smaller evergreen projects like Lifecycle & Organic Social - TBC

The Senior Creative Program Manager is an experienced, highly organized people-person with a keen attention to detail and ability to problem solve in an ambiguous environment. This person has a proven track record of successfully partnering with in-house teams and external agencies on large campaigns and productions.

• At least 6 years of experience in managing cross-channel campaigns and creative projects, including photo/video production
• Proven track record of successfully partnering with in-house teams and external agencies on large campaigns and productions.
• Deadline-driven and meticulous attention to detail
• Collaborative and comfortable with cross-functional influence
• Excited to be multitasking, while never losing track of the bigger goal
• Comfortable navigating ambiguity
• Proactively uncover and mitigate potential bottlenecks
• Committed to fostering a highly supportive and collaborative workplace culture
• Self-motivated, tenacious, resourceful and flexible

Physical Characteristics of Work Environment:

• Remote-based work environment
• Typing and computer usage throughout the day
• 9-5 business hours M-F
• Occasional travel requirements to office or offsite (1 - 2 times a quarter)

You Will Love Working At Curology Because:

• Competitive salary and equity packages

• Comprehensive benefits: medical, dental, and vision insurance for employees; flexible spending account; 401k; mental health & wellness programs
• Minimum Time Off policy (unlimited PTO, with at least 3 weeks off) for exempt employees
• 11 company observed holidays
• Additional holidays: Curology days off (1 per quarter), 1 annual floating holiday (employee’s choice), and Gratitude Week (employees take the full week of Thanksgiving off; business critical teams observe different days)
• Paid parental leave
• Pre-tax commuter benefits
• Employee donation matching program
• Company-sponsored events
• Free subscription to Curology or Agency (for you and another VIP of your choice!)

Salary Range: $100-140k (placement in range dependent on location and experience)

Curology encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and individuals with disabilities. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records Notice to Applicants under the CCPA.