The Account Director on Degreed’s Customer Success team will manage enterprise client relationships to drive retention, upsells, and measurable value realization from the Degreed platform.
Responsibilities: Key responsibilities include driving renewal and upsell motions, managing value realization, leading strategic account planning, and fostering executive relationships.
Skills: Required skills include outcome-driven client management, strategic account planning, change management expertise, and strong negotiation abilities.
Qualifications: Preferred qualifications include domain knowledge in HRTech and Learning & Development, consulting skills, and familiarity with sales methodologies like MEDDPICC.
Location: This position is remote and based in the US.
Compensation: $150000 - $200000 / Annually
As an Account Director on Degreed’s Customer Success team, you will take ownership of gross and net retention by driving renewal and upsell motions while ensuring our clients achieve tangible, quantifiable value from the Degreed solution. This is a unique opportunity to combine strategic account management, consulting expertise, and product knowledge to deliver impactful results for large enterprise clients.
As the main point of contact with a portfolio of Degreed’s enterprise customers, you’ll proactively manage value realization, guiding clients to unlock the full potential of the Degreed platform. By fostering executive relationships and navigating complex change management in enterprise environments, you will enable customers to achieve their business objectives. Your knowledge of HRTech, Learning & Development, and talent management domains will allow you to act as a trusted advisor, helping clients align Degreed’s capabilities with their strategic goals.
If you are passionate about delivering measurable outcomes, thrive in a consultative role, and enjoy solving challenges in large, dynamic organizations, this position offers an exciting opportunity to make a significant impact while growing your skills in a collaborative and inclusive environment.
Key Skills
Key Responsibilities
Compensation
We are committed to fair and equitable compensation practices.
The total pay range for this role is $150,000 - $200,000. ( base plus variable)
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to: skill set, depth of experience, certifications, and specific work location.
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