About Us
At Next Comms Talk, we believe in the power of clear, accurate communication. As a forward-thinking communications firm, we help organizations streamline internal and external interactions through precise data management and innovative support services. Our team thrives on professionalism, attention to detail, and a commitment to operational excellence.
Job Description
We are currently seeking a motivated and client-focused Account Representative to join our growing team in Tampa, FL. The ideal candidate will be responsible for maintaining strong client relationships, managing communication strategies, and ensuring the success of each account. This role is ideal for someone who is proactive, detail-oriented, and passionate about client satisfaction.
Responsibilities
Serve as the main point of contact for assigned client accounts
Understand client needs and develop customized solutions
Collaborate with internal departments to execute communication strategies
Monitor account performance and prepare regular reports
Resolve client issues and provide prompt support
Identify upsell opportunities to support account growth
Maintain accurate records of client interactions and transactions
Qualifications
Bachelor's degree in Business, Communications, or a related field
1–3 years of experience in account management, customer service, or sales
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to manage multiple accounts and meet deadlines
Proficiency in Microsoft Office Suite and CRM tools
Benefits
Competitive salary ranging from $60,000 to $66,000 per year
Opportunities for professional growth and advancement
Supportive and collaborative work environment
Ongoing training and skill development
Comprehensive benefits package including health and dental coverage
Paid time off and holidays
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