Customer Support Specialist
Skills
- Customer service and technical support experience
- Basic network connectivity understanding
- Strong problem-solving and attention to detail
- Clear, patient, and professional communication
- Flexibility to work weekends and evenings for live event support
- Fluent in English
Responsibilities
- Respond to inbound customer support tickets and guide issues through to resolution
- Troubleshoot customer concerns related to device installation, streaming, connectivity, and event registration
- Collaborate with Engineering and Product teams to drive platform improvements
- Liaise with outsourced support partners to ensure consistent quality and resolve escalated conflicts
Education
- Bachelor's degree preferred
Benefits
- Competitive compensation
- Medical, dental, vision, life, and disability insurance
- Professional development programs
- Access to senior management and mentoring
- Employee recognition program
- Unlimited PTO
- Paid parental leave
- Mental health and recharge days
- 401k match
- Pre-tax transportation benefits
- Employee assistance program
- Virtual social events
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Edfinancial Services is hiring Customer Service Representatives in Knoxville, TN to provide excellent client support and foster customer satisfaction.
Lead strategic customer success initiatives and enterprise client adoption of AI-driven solutions at Jellyfish, a global digital marketing agency.
Service Champions is hiring a Customer Service Representative in Brea, CA to provide excellent customer support and help maintain their renowned residential HVAC and plumbing services.
Tallahassee Memorial Healthcare seeks a Customer Service Representative to manage front desk functions and provide excellent service in a community-focused healthcare environment.
Foley is hiring a remote Customer Success Onboarding Specialist to drive successful corporate client software adoption and onboarding in a fast-growing AI-powered recruitment platform.
Serve as a senior Customer Success Partner at PriceSpider to drive revenue and nurture key client relationships in a fully remote role.
Discovery Behavioral Health is hiring a full-time Admissions Coordinator in King of Prussia to manage treatment inquiries with professionalism and empathy.
Serve as a welcoming and knowledgeable Customer Service Representative at First National Bank, delivering excellent financial services and client support onsite.
Contribute your client support experience at King Risk Partners as a Client Support Specialist/Administrative Assistant supporting operations and customer service in Medford, MA.
Experienced Customer Success Manager needed to drive AI adoption and customer success within OpenAI's government sector clients in Washington, DC.
A bank is seeking a Customer Care Specialist I to deliver exemplary customer support via digital channels while assisting clients with banking needs.
Serve as the welcoming first point of contact at RADIAS Health, providing efficient front desk coordination and administrative support in a fully onsite role.
Lead Freebird’s customer service operations to deliver exceptional DTC and eCommerce experiences through strategic leadership, automation, and cross-functional collaboration.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
