Revenue Operations Specialist

Description

The Revenue Operations Specialist has the primary function to support, keep organized, and improve the Sales operations at FairCom. This role focuses on managing and analyzing sales data, optimizing CRM systems like HubSpot, and providing strategic sales support to properly have real-time data showing details on prospective customers, current customers, renewals/subscriptions, and other sales reporting. This role collaborates closely with stakeholders across departments, from sales representatives to business development teams, to create a more effective and data-driven sales environment.

What You'll Be Doing:

• Help own the data integrity of Hubspot and other systems by monitoring, compiling, and updating information. Maintain accurate CRM databases and other sales systems with contact information, contracted services, applicable products, and/or special discount agreements found in purchase orders, email correspondence, and phone call notes.  
• Help improve sales processes. Identify opportunities for process improvement by creating/improving Hubspot workflows, reducing inefficiencies, and driving productivity in the sales organization.  
• Maintain and improve sales forecasting models, create dashboards for KPIs, and track sales targets to monitor team performance.
• Collaborate with Account Owners during the renewal process to monitor for a successful completion-- from the notice of renewal to when the invoice is paid.
• Generate sales reports, dashboards, and visual data tools to track metrics and provide insights to team members.
• Assists in the onboarding of new sales representatives by providing training on CRM systems, sales processes, and sales tools.
• Attend & actively participate in weekly sales meetings, providing data and analytics to drive decisions. Update Sales Systems as necessary with any relevant information that comes to light in these meetings. 
• Assist in the overall Sales pipeline, identifying weaknesses and improving processes over time in collaboration with members of the sales & marketing organizations. 
• Utilize automation tools to streamline workflows and improve the efficiency of sales cycles.

Requirements

• Highly organized and meticulous attention to detail.
• Ability to maintain confidentiality and apply sound judgment.
• Must have 3+ years of Revenue Operations experience, including dashboard building and other custom reporting. 
• Must have 3+ years of experience working with Hubspot and Microsoft Office Suite and/or Google Suite.  
• A bachelor’s degree from an accredited institution, OR applicable professional experience

Position Preferences

• A formal bachelor’s degree in a business-related program 
• Advanced experience working with Excel, CRM’s, and/or accounting systems.

Join the FairCom Team!

Have Fun and Work Hard with an Opportunity for a Healthy Work/Life Blend

• Small, Cross-Functional teams with autonomy and empowerment.
• Opportunity for hybrid work schedules after onboarding.
• Above-average workforce tenure fostering strong professional relationships and skill-set building.
• Very competitive salaries based on the industry.
• Incredible benefits: medical, dental, vision, life insurance, and 401K matching.
• Three weeks of vacation time, one week of sick time, and a very limited schedule over the end of year Holidays (skeleton crew operations).
• 14+ paid holidays throughout the year.
• Annual and quarterly company-wide team-building activities and opportunities to grow.
• Fully stocked kitchen with snacks, meals, and drinks.
• Close proximity to I-70 with easy and fast access to exits.