Broadcast Engineer, Level 1

FloSports leads the way in delivering world-class digital streaming for millions of fans, families, and athletes in underserved sports. Our digital platform unites casual and dedicated spectators alike, offering thrilling live events from around the world with interactive features, real-time analytics, and powerful broadcast technology. As the essential destination for niche sports content, we deliver everything from breaking news and expert commentary to feature films, documentaries, and multi-episodic series. We've revolutionized the global sports media industry by building a diverse team—technologists and wrestlers, creators and cheerleading experts, designers and hockey enthusiasts, communicators and motorsport fanatics, producers and sports fans—all united by our passion to serve underrepresented sports communities. We're creating the ultimate destination for our sports, and we're looking for people like you to join us!

THE ROLE:

We seek a skilled and passionate Broadcast Engineer Level I to join our team and support our streaming and broadcast engineering operations. This role will primarily focus on providing Tier 2 support for live events and will also involve key tasks such as testing with league partners, participating in R&D projects, and collaborating with Broadcast Operations, Logistics, Production, and Engineering teams. This role has a knack for streaming technology and enjoys working in a dynamic live environment.

RESPONSIBILITIES:

• Responsible for Tier 2 support on live events

• Flexible with shift scheduling, work over weekends/nights

• Assist with Feed Partners testing

• Assist with Hands On R&D projects (also assist Broadcast Systems Engineer)

• Work with Logistics and Production for upcoming flo-produced events

• Collaborate with Stream Operations on improving day to day processes

• Triaging for escalation and documenting initial root causes in real-time

• Possible travel for encoder installation & testing

KNOWLEDGE, SKILLS & ABILITIES:

• Basic understanding of streaming protocols (RTMP, SRT, RTP, WebRTC, Zixi)

• Basic understanding of encoding softwares (vMix, OBS, Tricaster, etc)

• Basic understanding of encoding hardware (TVU, Videon, Haivision, etc)

• Basic networking knowledge

• Basic understanding of analog and digital signal flows

• Basic understanding on Zixi/ZEN Master

• Basic understanding on AWS services (Medialive, Mediatailor, MediaStore, S3, EC2)

• Collaborate with team members on Root Cause Analysis

• Basic skills in alerting/monitoring tools such as NPAW YouBora, Orion, DataDog, ZEN Master

• Basic skills in operational tools such as Jira, Confluence, Salesforce, Google Workspace, VoIP, Domo

• Track/Resolve bugs on encoders/cellular bonding devices

• Basic understanding of CDNs (Fastly, Cloudflare, Akamai, Cloudfront)

REQUIRED EXPERIENCE:

• 1+ years in Remote Production

• 3+ years in Live Event Support

BONUS POINTS:

• A+ Certified

• Network + Certified

• AWS Solution Architect Associate (SAA)

• 1 year of live production on-site (Produce, Direct, TD, GFX Op, EVS, etc)

• Hands-on experience with TVU

• Hands-on experience with Videon

• 1+ year of stream technician on-site/remote

OUR COMMITMENT TO DIVERSITY:

FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace—one where different perspectives are sought out, heard, and valued—is essential to building a company that can truly serve the full spectrum of sports fans.

We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We’re intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us.

OUR BENEFITS:

• Recognized three years in a row as a Top Workplace by the Austin-American Statesman

• Flexibility at work - you can take control of your profession and personal schedule

• All-hands events hosted annually in beautiful Austin, Texas

• Annual equity awards for all top performers

• Competitive and comprehensive medical, dental and vision plans

• Peace of mind through company-paid short-term disability, long-term disability and life insurance

• Generous 401(K) company match vested immediately

• Progressive parental leave policies

• Flexible paid time off

• Hack-a-thons and a full calendar of team-building and social events

• Company donation to youth teams and leagues that our employees coach

• Stocked snack bar, catered lunch and breakfast tacos every week