Veterinary Client Care Representative
Hamilton Animal Hospital is a well-established veterinary practice in Huntington Beach, California focused on responsible pet ownership, preventative care, and client education. Our mission is to provide the highest level of care in a warm, compassionate environment while fostering a collaborative team culture.
Our state-of-the-art facility offers comprehensive veterinary services including general, urgent, surgical, and dental care. Each day, our reliable and passionate team members work together to make a real impact on the lives of our patients and the pet owners who trust us with their care.
What Sets Us Apart
- Client Education: Strong focus on preventative care and responsible pet ownership
- Comprehensive Services: Full range of general, urgent, surgical, and dental offerings
- Team Environment: Collaborative culture with passionate, reliable professionals who have been with us for 20+ years!
- Growth Opportunity: Shape the future of our practice and drive innovation
- Coastal Lifestyle: Make the ocean a constant undercurrent in your daily life
We pride ourselves on a collaborative team culture where YOU will have the tools, mentorship, and opportunities to thrive professionally, including:
- Competitive Pay: $19.00 - $22.00 per hour, commensurate with experience
- Comprehensive Benefits: Health, dental, and vision insurance, plus a 401k with company match
- Growth Opportunities: Continuing education and professional development support
- Work-Life Balance: PTO and mental health assistance
- Perks: Employee discounts on services, a scrub allowance, and a referral program
- A Welcoming Team: We’re a hard-working and collaborative team where your voice matters
What You Need to Succeed:
- At least one year of veterinary reception experience
- Full-time and weekend availability is a must!
- Ability to manage high volume calls, maintain professionalism in stressful situations, and open to receiving constructive feedback
- Must work effectively, independently or on a team, while consistently demonstrating compassion and empathy for pets and their owners
- Great communication, time management, and attention to detail
- High School Diploma or equivalent
Duties and Responsibilities:
- Greet clients in a friendly, professional, and efficient manner
- Answer multi-line phone system and direct calls accordingly
- Maximize clinic productivity through proper scheduling and confirmation of appointments
- Prepare, record, and maintain any required documents or medical records
- Keep hospital facility disinfected, organized and neat
- Obtain deposits and payments from clients
- Utilize computer systems like email applications, chat support, and veterinary programs
- Educate clients on veterinary services and care
Apply today! We look forward to hearing from you!
Hamilton Animal Hospital is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.
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